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York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Plainfield, IN

4.2
1,488 Reviews

1,488 Reviews of York Chrysler Dodge Jeep Ram of Plainfield - Service Center

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October 05, 2021

Love the customer service that is provided..always nice Love the customer service that is provided..always nice from the time you get there until the time you leave. More

by JOELUPPINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Miller, Bridget Thomas, Mark Holzclaw
October 05, 2021

They have no complementary car to get back to work. Made we wait for hours More

by goodlyhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Holzclaw
October 05, 2021

I was very pleased with how I was kept updated about the status of my truck More

by K2PARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Holzclaw
October 01, 2021

Very helpful. Quick to take care of my warranty issue. I was ok be back for my service needs! More

by Elsalamajo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Miller, Mark Holzclaw
September 29, 2021

Very organized and on schedule.. the parts were their and shop was fast. Service writer was very good More

by catman85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Miller, Bridget Thomas, Mark Holzclaw
September 28, 2021

I was treated with 100% of focus and care and concern!! Couldn’t have been better!! More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Lammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Toll, Eddie Mattingly, Doug Miller, Bridget Thomas, Mark Holzclaw, Michael Stafford, Tony Case, Brian Webb, Sean McDermott
September 27, 2021

Bridget was great. She answered all of my questions. She also gave me a paper so I can pre-purchase my oil changes in the future. She said coupons are sent out with an email sometimes, also. More

by ONEMAX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bridget Thomas
September 27, 2021

Took to long to repair a patch job and was way overpriced just because it was a insurance job More

by Bostickwilliam2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle
September 27, 2021

I scheduled my recall service several weeks ago. Drop off around 9 and at 3 they called to say the part was never ordered More

by Dbarr7715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t recall his name
Sep 27, 2021 -

Dbarr7715 responded

I had to reschedule and was told I just need to check in with them in about 8 days to see if the part is in. I took the day of off work for this recall to be fixed and now will have to figure out how to get another day off. Poor planning by the dealership. I don’t understand why they didn’t know when I dropped my Jeep off that am the part wasn’t there. They had my Jeep the entire day before they called to tell me.

September 24, 2021

Thank you for the awesome service that I receive everything I'm there. Your polite staff make it easy to return for service. More

by EGSHARAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Miller, Bridget Thomas, Mark Holzclaw
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