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York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Plainfield, IN

4.2
1,488 Reviews
Call Service Center (317) 839-6554

1,488 Reviews of York Chrysler Dodge Jeep Ram of Plainfield - Service Center

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June 12, 2024

service consultant Brooke was great will come back because of her amd the great service More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke H, Wes Martin
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Jun 13, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your feedback with us. We appreciate the five-star rating. We look forward to working with you again. Jamie Freeman Service Manager

June 11, 2024

We had an issue that was not diagnosed by the other dealership and they figured it out and fixed it. More

by Rkeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure.
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Jun 11, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jamie Freeman Service Manager

June 08, 2024

I think the service department is the best I’ve ever been to. Will not take my truck anywhere else! More

by jasonsreds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your business and this review, Jason. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jamie Freeman Service Manager

June 08, 2024

No one was rude, but the staff refuse to take accountability for messing up my vehicle. I took It in for recalls and paid for extra services only to get it back with new problems that didn’t show More

by RSEKULA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt O'Brien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Squadrito
3.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Martin
Report | Print
Jun 12, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Josh Frick General Manager jfrick@yorkautomotive.com

June 03, 2024

York does a good job. They have gone out of their way to make sure everything is done properly. More

by Goreterry992
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you, Terry, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

May 30, 2024

It’s nice to know you can count on quality service and expertise every single time. More

by paula.collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Paula, please let us know. Jamie Freeman Service Manager

May 30, 2024

It's the best dealer in America so I would advise that you go there More

by JWJW20202011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Squadrito
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Martin
Report | Print
May 31, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

May 26, 2024

Communication is not top notch customer have to call and inquire about their services. Please do better with communicating with the customer. More

by Gingersnapps69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry to hear about your experience and apologize for the lack of communication on our part. We value your business and hope you will give us another opportunity to serve you. Jamie Freeman Service Manager

May 23, 2024

I shouldn't take 1 hour 45 min. hours for a Tuesday, "scheduled"oil change. More

by RONALDEHOLLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Martin
Report | Print
May 29, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jamie Freeman Service Manager

May 22, 2024

Clean, friendly, and fast service. I was in and out in no time always look forward to visiting More

by Mlinabnitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

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