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York Chrysler Dodge Jeep Ram of Plainfield

Plainfield, IN

Overview
Employees
Reviews
Vehicles
4.4
2,326 Reviews
New to Plainfield, family-owned York Automotive has been in business for decades, and we’re looking forward to servicing the Plainfield area for many years to come. We are far from your typical car dealership. We believe in a stress-free, transparent experience here. Our customers come first, and the service you’ll receive reflects that policy. You’ll find a friendly, knowledgeable team to help you through the car buying experience making it as easy and fun as possible. Our service center, just a short drive from Brownsburg, IN, is run by a team of factory-trained service professionals used to servicing all sorts of makes and models. They are efficient and good at what they do, so you can be sure they’ll get your vehicle out of our service facility quickly and get you back on the road. We have over 100 new Jeep, Chrysler, Dodge, and Ram models, so take a moment to check out our SUVs, sedans, minivans, and pickup trucks. Not shopping for new? We have a large stock of clean and reliable pre-owned models. We have great new vehicle lease deals, new car specials, and you can complete almost all of the car buying process right from the comfort of your own home with York to You! The best way to figure out if the vehicle is right for you is to come over to our dealership in Plainfield, IN and take it for a test drive today! You can see all the technology features and feel the power beneath your fingertips. Plus, you’ll have the added benefit of being able to speak to our team in person. They’d love to answer any questions you have! Whether you are in Plainfield, Indianapolis, Avon, or surrounding areas, come on over to York CDJR of Plainfield where “We’re not #1, you are!”
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2695 E Main St

Plainfield, IN

46168

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Showing 2,326 reviews

November 03, 2023

Charge to much for oil change and try to sell extra stuff not take care customer they do not my good customer service More

by wally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Herington
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Wally, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Rick Haeick rhaeick@yorkautomotive.com

November 01, 2023

Got me in an out in respected time with curtisy an I appreciated it thanks More

by jhawk455
Recommend Dealer
Yes
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Josh and our team and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

November 01, 2023

Did a good job. Updated me continuously. Josh was informative. He also followed up the day after with answers to my questions. More

by HANS413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We are very happy to hear Josh provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jamie Freeman Service Manager

October 31, 2023

They did figure out problem but I had to tell them again that the truck was under warranty. Truck now working. More

by TANDTSPIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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Nov 01, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

October 30, 2023

Waited almost 11months to get part to fix our truck. When I call leave a message nobody call back!!! More

by BMILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Potter
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jamie Freeman Service Manager

October 29, 2023

They did great work! My Durango runs great. They told me what needed to be done and they did the job and in a timely manner. More

by KEVIN.TEASLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It has been a pleasure serving you, Kevin. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager

October 27, 2023

James Comer was my salesman and he did an excellent job of explaining what was taking place and how to achieve certain expectations. More

by TOURNERV1
Recommend Dealer
Yes
Employees Worked With
James Comer, Diane Anderson, Joshua Cohen
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Oct 29, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Congratulations on your new vehicle! We are so glad that James had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Rick Haeick General Manager

October 27, 2023

Since York took over from Westgate, the service for myself has still been excellent, so no more to say, Thx More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

October 26, 2023

The service department will get your vehicle back up and running when you need it serviced. More

by NL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

October 25, 2023

Wes was very helpful, and works very hard The service team does a fantastic job More

by christina.m.newcomer
Recommend Dealer
Yes
Employees Worked With
Wes
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Oct 25, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Christina, Thanks for sharing about your service experience with York Chrysler Dodge Jeep Ram of Plainfield. Wes and our team appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

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