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York Chrysler Dodge Jeep Ram of Plainfield

Plainfield, IN

4.4
2,326 Reviews
New to Plainfield, family-owned York Automotive has been in business for decades, and we’re looking forward to servicing the Plainfield area for many years to come. We are far from your typical car dealership. We believe in a stress-free, transparent experience here. Our customers come first, and the service you’ll receive reflects that policy. You’ll find a friendly, knowledgeable team to help you through the car buying experience making it as easy and fun as possible. Our service center, just a short drive from Brownsburg, IN, is run by a team of factory-trained service professionals used to servicing all sorts of makes and models. They are efficient and good at what they do, so you can be sure they’ll get your vehicle out of our service facility quickly and get you back on the road. We have over 100 new Jeep, Chrysler, Dodge, and Ram models, so take a moment to check out our SUVs, sedans, minivans, and pickup trucks. Not shopping for new? We have a large stock of clean and reliable pre-owned models. We have great new vehicle lease deals, new car specials, and you can complete almost all of the car buying process right from the comfort of your own home with York to You! The best way to figure out if the vehicle is right for you is to come over to our dealership in Plainfield, IN and take it for a test drive today! You can see all the technology features and feel the power beneath your fingertips. Plus, you’ll have the added benefit of being able to speak to our team in person. They’d love to answer any questions you have! Whether you are in Plainfield, Indianapolis, Avon, or surrounding areas, come on over to York CDJR of Plainfield where “We’re not #1, you are!”
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2695 E Main St

Plainfield, IN

46168

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Showing 2,326 reviews

February 13, 2024

Buyers remorse which is my fault. Last truck from them had issues. So got a new one and regret my purchase. Now I owe way more than what it's worth so I'm stuck for years with this tr More

by JUSTINKLEVEN1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Justin, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Rick Haeick General Manager

February 13, 2024

Rough process in closing the sale. ..'couldn't print documents ' Issue w car door took a discussion but the team finished strong w a solution Repair was executed very well. Overall a 4 More

by KLKNICH
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 14, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Michael and our team, and we look forward to working with you again. Jamie Freeman Service Manager

February 12, 2024

An awesome experience My experience was an absolute awesome experience The person that I worked with was very professional, helpful and patient More

by natashiagriffin
Recommend Dealer
Yes
Feb 12, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Natashia, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

February 11, 2024

difficult to get in, expensive, lpe quality results repairs made to my vehicle were not correct More

by dpfromhp
Recommend Dealer
No
Employees Worked With
Miguel Squadrito
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Squadrito
February 11, 2024

Service seems to have improved from my last visit. Work was done promptly and communication was great! More

by STEVELANG20
Recommend Dealer
Yes
Employees Worked With
Wes Martin
Feb 12, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business, Steve, and hope to see you again soon! Jamie Freeman Service Manager

February 10, 2024

it was okay. ... didn't get a person to talk to me for a few minutes until Wes came over from other side of service pull in and he was very helpful after that More

by jerge34
Recommend Dealer
Yes
Feb 12, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that Wes was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

February 09, 2024

It was a pleasure working with Rodney. Very kind and understanding to the customer time. More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Taylor
Feb 10, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for sharing your experience with us! We're happy to hear it went well with Rodney and we truly appreciate your feedback! Rick Haeick General Manager

February 08, 2024

Jared was very personable, Quick and efficient he was able to understand my concern and address them as well as set an appointment for me to fix the issue!!. Amazing customer service, would be looking fo More

by Gdsforeignentmt
Recommend Dealer
Yes
Employees Worked With
Jared
Feb 08, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jamie Freeman Service Manager

February 07, 2024

Did this with Jamie Freeman. Van was delivered back to me, upon starting the vehicle (after a battery replacement and oil and filter change) the dash board was lit up like a Chri More

by jhylton0
Service Time
Recommend Dealer
Yes
Employees Worked With
Wes, Wes Martin
Feb 07, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Rick Haeick rhaeick@yorkautomotive.com

February 07, 2024

A very positive experience from the service team. I liked the ability to text for updates on the vehicle and the approval for service via email was cool as well. More

by Dmansell35
Recommend Dealer
Yes
Employees Worked With
Josh Herington
Feb 07, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jamie Freeman Service Manager

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