XL Auto Group
Addison, IL
67 Reviews of XL Auto Group
Very happy with my X5 Best experience I ever had awesome people to deal with I will be sending all my friends and family to this dealership in this dealership only! They go Best experience I ever had awesome people to deal with I will be sending all my friends and family to this dealership in this dealership only! They go above and beyond and have a very very nice cars More
Bought sight unseen very happy with my Benz!!! I would like to thank Roman and XL auto group and they’re wonderful service and help me purchase my 2014 Mercedes-Benz G 63 AMG. Roman went above and I would like to thank Roman and XL auto group and they’re wonderful service and help me purchase my 2014 Mercedes-Benz G 63 AMG. Roman went above and beyond sending me videos and photos of the car help me arrange financing and shipping the vehicle to Arizona! I am very happy with my purchase and I would highly recommend Roman and his team at XL auto group! More
Warning to future costomers of XL Auto Unfortunately, I would love to give a good review but I can't. To be honest I have never even been compelled to leave a bad review until I experienced Unfortunately, I would love to give a good review but I can't. To be honest I have never even been compelled to leave a bad review until I experienced XL Auto. My fiance and I recently purchased an Mercedes ML63 from XL Auto to find that they will do anything to make the sale then do anything to "not" take any responsibility for a defective vehicle. We did by it site unseen and did put a great deal of trust in a dealership that obviously sells the highest levels of vehicles. At the beginning when communicating with Mike the sales manager that we were moving and looking to purchase the ML63 on a specific date and have it delivered because of the move. He sid that was no problem at all because the majority of their sales were to costumers in other states and that would not be a problem. He asked that we pay for the vehicle in full right away (which was 10 days before we wanted it) which we were ok with because we really wanted the vehicle. A day before delivery Mike contacted us to say there was a problem with delivery and that it could be done for the time he promised, he then promised it would only be a few more days, it ended up being 17 days over what he originally promised. The very first day we received the vehicle the back up sensors were malfunctioning and XL was informed to no solution. Within the next month a more serious electrical problem arose including shorting out the electronic transmission to which was finally diagnosed back to a leak in the back hatch which was pooling water on the wiring harness shorting out both the back up sensors and the electronic transmission.It was also diagnosed by the Mercedes mechanic that due to the amount of corrosion and scale built up on the wiring harness , that it was a long standing problem. When trying to contact XL about the problem they(Roman the GM) not only ignored us constantly but deflected and stated the problem was our problem and they were not responsible. They claimed that Illinois state law implied warranty only covers me for 15 days or 500 miles whichever comes first and that we paid for the vehicle 27 days before they even delivered it to us !!!!! that we were out of luck!!!! What???We didn't even have the vehicle from them for 27 days because they made us pay for it earlier than we wanted it and they delayed the delivery for an extra 17 days after when we wanted it. I totally understand that there is some assumption of risk when buying a used vehicle, but if signs of a problem happens the second you give it to me and it is proven by mechanics to be pre existing, then that is the business' responsibility. My advise to anyone buying a vehicle from XL Auto is get it inspected by someone other than XL. It will save you alot of embarrassment, frustration and of course alot of money, or just not buy from them. More
Very happy with my Porsche Excellent people to deal with nice cars bought a Porsche from Xl Auto Group would do business with them again. Thanks Mike for all you help! Excellent people to deal with nice cars bought a Porsche from Xl Auto Group would do business with them again. Thanks Mike for all you help! More
Awesome Place I’ve bought sever Maseratis from Xl over the years only place I go to very down to earth people! These guys have very nice cars pretty close to you I I’ve bought sever Maseratis from Xl over the years only place I go to very down to earth people! These guys have very nice cars pretty close to you I highly recommend doing business with XL!!!! More
Did not fulfill advertised commitments, Poor quality repairs I purchased a 2007 Aston Martin DB9 with the hope the car would be everything it was represented to be. Unfortunately not only did I not get what was I purchased a 2007 Aston Martin DB9 with the hope the car would be everything it was represented to be. Unfortunately not only did I not get what was advertised that would come with the car, I was repeatedly ignored following numerous inquires about missing items. I was even ignored when I asked for the GM’s email address so we could come to a mutually agreeable conclusion, but that request was also ignored. Addionally, promised repairs to the convertible top we’re not only performed incorrectly, but have caused further damage to the expensive top, now which requires replacement. My definition of quality customer service includes responding to customers concerns, rather than simply ignoring them. I consider that unprofessional and unethical, I do not recommend dealing with XL Motors. They are happy to sell you a car, but that seemingly is where the customer service stops. More
AMAZING!!!! Bought a Viper from Roman and Mike awesome car's awesome dealership they even arranged shipping for me since I wasnt able to come to Chicago at all. C Bought a Viper from Roman and Mike awesome car's awesome dealership they even arranged shipping for me since I wasnt able to come to Chicago at all. Car arrived in flawless condition just like they said it was. Will do Buisness with the Gentelman again. Keep up the good work guys! More
Pat Bowie Easy buying experience from start to finish. I dealt with Roman who was super down to earth, and very knowledgeable about all of the vehicles on their Easy buying experience from start to finish. I dealt with Roman who was super down to earth, and very knowledgeable about all of the vehicles on their lot. Paperwork was quick, I was in and out within minutes. The showroom was just spectacular, definitely worth checking out. The last time I got that excited was when I saw my first playboy magazine hahaha!! Love my Aston Martin Vantage. Vehicle was in excellent condition, like new. Would do business with these guys again! Thanks Roman! More
Happy Alpina B7 girl!!! I worked with Mike Salerno, who was just awesome and very pleasant to deal with. The car was just beautiful, the pictures did not do this beauty any j I worked with Mike Salerno, who was just awesome and very pleasant to deal with. The car was just beautiful, the pictures did not do this beauty any justice whatsoever!!! It was truly love at first sight. Beautiful car, great price, and wonderful customer service. Other dealers can learn a thing or two from these guys! Thank you Mike, and the staff at XL, I LOVE my new car!!! Would recommend to anyone! More
Excellent from Start to Finish Beyond great experience here bought a car sight unseen and it was delivered just the way it was described! Roman Mike and Sam where great. I highly re Beyond great experience here bought a car sight unseen and it was delivered just the way it was described! Roman Mike and Sam where great. I highly recommend seeing them. Awesome facility and the greatest staff Ive seen at a dealership trust me I've bought my fair share of cars! I dont think I can go anywhere else ever again. More