Wyatt Johnson Subaru
Clarksville, TN
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66 Reviews of Wyatt Johnson Subaru
New car purchae Absolutely great service from Ken, Mike A and Danielle. All are superb at what they do. No high pressure tactics but very knowledgeable in the cars th Absolutely great service from Ken, Mike A and Danielle. All are superb at what they do. No high pressure tactics but very knowledgeable in the cars they represent and the finance department. More
Excellent Service I would give the sesrvice staff a 10 for excellence if it were availble here. From my arrival and greeting from the customer service lad who was extre I would give the sesrvice staff a 10 for excellence if it were availble here. From my arrival and greeting from the customer service lad who was extremel knowledgeable to the amazing technician who discovered my Subaru 2006 Baja problem in less than an hour was totally impressive. I would never take my baby Baja anywhere else. THANK YOU. More
Courteous Service The service department fit me in for an unscheduled visit. They replaced my timing belt since it was soon due. I was furnished a nice loaner vehicle The service department fit me in for an unscheduled visit. They replaced my timing belt since it was soon due. I was furnished a nice loaner vehicle while the service was being done. They also finished earlier than I expected. The service staff was courteous. My Outback has a good health record and I'm a happy camper. Job well done. More
Love our new Subaru We would recommend Wyatt Johnson Subaru dealership. This is our 2nd Subaru and we wouldn't go anyplace else. Salespersons and employees extremely help We would recommend Wyatt Johnson Subaru dealership. This is our 2nd Subaru and we wouldn't go anyplace else. Salespersons and employees extremely helpful, honest, and easy to work with. We gladly make the drive from Kentucky!! More
Well worth the drive!!!!! I wanted a sporty all wheel drive vehicle and since I already owned a Subaru, passed down from my mom, I knew the quality and dependability of the bra I wanted a sporty all wheel drive vehicle and since I already owned a Subaru, passed down from my mom, I knew the quality and dependability of the brand, so naturally I wanted a WRX STI!! Well I was told by another dealer they had one, made the drive and lo and behold it was no longer available. I went home discouraged but my son literally stayed up all night online and calling every Subaru dealership in a 3 state area looking for exactly what I wanted, an STI with all the bells and whistles! I got all kinds of return calls but Deryk Sumner went above and beyond. He called us before the dealer even opened and although they didn't have one on the lot, there was a delivery truck there and he made the effort and found my car still wrapped on the truck!! I told him I'd be there before noon and my son and I drove my trade ins and headed to TN. Now, he had no way to know if I would show or flake out, after all it was a top of the line car and package that I wanted, but when we got there he was ready for us. He was young and I admit to being suprised at his knowledge. But flat out it was his enthusiasm and customer service that made it worth every bit of the drive. I test drove my car with onky 3 miles on it! I wasn't given the run around, I wasn't treated like an idiot or brushed off because I was a woman, nor talked down to because I wasnt exactly dressed for success that morning. Deryk was enthusiastic, personable, and knowledgeable. He even thanked me for my service once he found out I was a veteran. I was actually happy to pay cash and drive home in the exact car I wanted! The Manager also made a point to meet me and thank me for my purchase. All in all this was the best group of people I have ever had the pleasure of dealing with. Even the follow up is exceptional! I got a tin of cookies lol along with a thank you note! More
A New Experience For Me I've been shopping vehicles for months, not by choice but waiting on a competitor's buy-back program. The employees at this dealership, Darci Lusher a I've been shopping vehicles for months, not by choice but waiting on a competitor's buy-back program. The employees at this dealership, Darci Lusher and Daniel Wilson, were patient, understood my circumstances and never put any pressure on me to buy. They tolerated my calls for months and not one time put any sales pressure on me. I'm sure I drove them crazy with my shopping and not being able to decide on a brand. I've owned many brands but only one other Subaru, but it was a fantastic vehicle. Safety, good looks (the vehicle, not me), reliability, great performance, and low depreciation were the deciding factors to stay with Subaru. I have every intention of making this dealership my place of purchase when I am in the vehicle market again. It's a two hour drive one way but is totally worth it. Many vehicles have been purchased by me, and I've been in my share of dealerships more than I can count, but I can say with complete confidence Wyatt Johnson Subaru is at the top of the list. More
Great Buying Experience Bought a used 2011 F150 in June 2016. Best car buying experience ever. Jeannie Kerr was my sales person. She took great care of me. Daniel Jenkins in Bought a used 2011 F150 in June 2016. Best car buying experience ever. Jeannie Kerr was my sales person. She took great care of me. Daniel Jenkins in the service department was awesome and ensured my vehicle was ready to go. A big thanks these two professionals! More
Purchasing a SUV I drove from Memphis today to purchase an Outback from Jeannie Kerr. After a nightmare bait and switch from the Memphis dealer, I requested quotes via I drove from Memphis today to purchase an Outback from Jeannie Kerr. After a nightmare bait and switch from the Memphis dealer, I requested quotes via the web for COSTCO and USAA. I talked to several people at multiple dealerships. Jeannie was the the only one who inspired my confidence. It was worth driving 400+ miles to purchase a vehicle from her. It was a great experience, including processing the paperwork. Thank you, Wyatt Johnson, for your capable staff and service. Patricia King More
Great Experience I could not have had a better experience anywhere else. Ilona helped me find the right car with exactly everything that I wanted and for the right pri I could not have had a better experience anywhere else. Ilona helped me find the right car with exactly everything that I wanted and for the right price. Daniel one of the managers also worked diligently to ensure everything was right and that I was taken care of with purchasing a car from Subaru. Overall the best experience I've had a dealership. I plan on bringing my mother to look into getting a car from Wyatt Johnson! More
Fast comfortable service In and out with ease. Give Taylor Carpenter or Jeannie Kerr a call for 1 on 1 customer ease. Finance staff did wonders to get the perfect fit and ever In and out with ease. Give Taylor Carpenter or Jeannie Kerr a call for 1 on 1 customer ease. Finance staff did wonders to get the perfect fit and everything we wanted in our budget. More