Wyatt Johnson Ford Nashville

Service, tire rotation Randy is an excellent rep. Service was "job one." Great service waiting room and amenities. I would recommend service at Crown Ford to any and all! &# Randy is an excellent rep. Service was "job one." Great service waiting room and amenities. I would recommend service at Crown Ford to any and all! 😁 More

Service review Rob Wilson was my service advisor. He was very knowledgeable and friendly. He answered all my questions and concerns. I highly recommend him and a gre Rob Wilson was my service advisor. He was very knowledgeable and friendly. He answered all my questions and concerns. I highly recommend him and a great service advisor! More

Earic was an excellent salesman and person. When we came to Crown Ford, we weren't sure what we wanted. We thought about a used car but after talking to Earic, we decided to buy a new cars We When we came to Crown Ford, we weren't sure what we wanted. We thought about a used car but after talking to Earic, we decided to buy a new cars We ended up buying a 2016 Focus and we love it.. Thanks to Earic and Crown Ford. Sincerely, Janet Melton More

A very good experience! Crown Ford had a very nice choice of trucks to select from, I want to thank Jason Rote for making my choice easy because of his knowledge of the vehic Crown Ford had a very nice choice of trucks to select from, I want to thank Jason Rote for making my choice easy because of his knowledge of the vehicle... Crown Ford ,A recommended experience. More

Very pleasant visit Randy Tant, my service advisor got me checked in quick and I only waited an hour for a 10,000 mile check up. He said the car was in good shape. Crown Randy Tant, my service advisor got me checked in quick and I only waited an hour for a 10,000 mile check up. He said the car was in good shape. Crown Ford, where we bought the car, is the only place where its been taken care of. More

Great Service Randy, my service advisor, really checked my car out and made sure my car is well maintained. He advised me that it was my 4th oil change since I boug Randy, my service advisor, really checked my car out and made sure my car is well maintained. He advised me that it was my 4th oil change since I bought my car and I earned a free oil change! I'm going to get new tires next visit. More

Horrible Service Department I am only writing this review strictly for the service department. The sales department isn't bbad at all. I have never seen a dealership that will no I am only writing this review strictly for the service department. The sales department isn't bbad at all. I have never seen a dealership that will not accept am appointment for you to get your car diagnosed. They are always backed up 3-5 days so really there isn't a convenient day to drop your car off. If you do drop it off they will RENT you a car, but again this has to be scheduled. How can you schedule this if you don't accept appointments. The whole process is just backwards to me. The receptionist at the service department could use an attitude adjustment too! More

FORD'S ALL THE WAY I LOVE FORD'S .I ALWAYS BUY FORDS.AND YOU ALL ARE THE BEST .THANKS SO MUCH EMMA ANDERSON THAT'S WHY I SAY FORD'S ALL THE WAY I LOVE FORD'S .I ALWAYS BUY FORDS.AND YOU ALL ARE THE BEST .THANKS SO MUCH EMMA ANDERSON THAT'S WHY I SAY FORD'S ALL THE WAY More

Very Happy With My Car! I am pleased with the service and the quickness of the company. Both Chris(manager & salesman) took very care of me and even Mr John who was very help I am pleased with the service and the quickness of the company. Both Chris(manager & salesman) took very care of me and even Mr John who was very helpful. I purchased a 2016 ford focus and I am in love with it!! They helped with everything at a very timely manner. I would recommend anyone to go these the gentleman! thanks a lot you guys are AWESOME!!!!! More

Words cannot express my anger I bought a brand new car from this dealership in 2013. It has been a bad experience from the beginning: 1. Test drived, reserved, and prominsed to I bought a brand new car from this dealership in 2013. It has been a bad experience from the beginning: 1. Test drived, reserved, and prominsed to buy a car with less then 10 miles on it, came back to pick it up and the card had 18 miles on it. 2. Car salesman promised 3 or 4 (I don't remember clearly) oil change coupons when negotiating the car price - never received them. 3. Went to the dealership later 2014 to do have the transmission and temperature sensor looked because they were acting up. I also requested an oil change when dropping the car off. They refused to give me a loaner car when I sent the car there and I was prominsed the car would be ready in 2 or 3 days. It took them one week to work on the car, and when I picked up the car, only temperature sensor was fixed. Oil change was not done. Transmission was not fixed. I bought the car from Crown Ford. Did every single oil change in there. My car is still within warranty but it has been so difficult to demand what I deserve - have my car fixed and get a loaner car when they keep it overnight. I will not do business with this dealership again. More