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Wray Ford, Inc.
Bossier City, LA
144 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 144 reviews
May 10, 2011
Came in to purchase a new Escape but did not have the model I wanted. Instead of searching other dealers inventory they basically told us they didn't have it and couldn't get it. We left and went to Ro model I wanted. Instead of searching other dealers inventory they basically told us they didn't have it and couldn't get it. We left and went to Roundtree Ford And they were able to find one within 100 miles and we could pick it up the next day. We were serious buyers so bad customer service lost them a deal. More
by lisarae
Employees Worked With
eddy
February 21, 2011
I have been buying cars from Wray Ford for 12 years. They are very friendly and I have always received good service there. I have known my salesman Amos Meshell for 34 years. I just bought a 2011 Mustang i are very friendly and I have always received good service there. I have known my salesman Amos Meshell for 34 years. I just bought a 2011 Mustang in Feb 2011 and it is one of the best cars I have ever owned- love the new 5.0 engine. More
by BertC
Employees Worked With
AMOS MESHELL
July 07, 2010
the reason i have given this dealership such a low rating is because i have owned the vehicle less than two months and the service department has had it for almost a month. everything that they say is wrong is because i have owned the vehicle less than two months and the service department has had it for almost a month. everything that they say is wrong with the car, i tell them that it was like that when i bought it, yet my warranty does not cover the deficiencies. the manager told me that they would consider buying back the vehicle but would not give me what i owe on it so i would be responsible for the balance. i encourage anyone looking for a new or used car to shop somewhere else if they do not want to be taken avantage of. they even refused to provide a carfax on the vehicle because they knew that they were lying about it. More
by hammerhead8834
Employees Worked With
Bill Vercher, Charles Foster,
June 01, 2010
Bought a F450 King Ranch in March 2009 from this dealership. In May 2010 took it in with engine concerns (32,000 miles on truck). I was told that they could not look at it for approximately 3 weeks dealership. In May 2010 took it in with engine concerns (32,000 miles on truck). I was told that they could not look at it for approximately 3 weeks. Was told that they would call me. 3 days later, engine went out about 200 miles from home in Paris Texas. Called them about getting it towed in, was told to let the Ford dealership in Paris work on it, as they would still not be able to look at it for 3 weeks or so. Long story short, Ford denied warranty coverage on engine because of fuel filter issues, and it cost me almost $16,000 to get engine replaced and a month of being without my truck. This would have completely been avoided had they at least looked at it when I took it in. I realize that there are significant issues with the Ford diesels; but if they are failing faster than they can repair them, they need to stop selling them for awhile. More
by TBSLA
Employees Worked With
Bruce
