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Wray Ford, Inc.

Bossier City, LA

Overview
Reviews
Vehicles
4.3
186 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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2851 Benton Rd

Bossier City, LA

71111

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Showing 186 reviews

May 02, 2026

Service is good. This was the 2nd time I took my F150 to Wray Ford for service. Both times it was for the AC. I would give them 5 stars except for 2 things. First, it More

by pgreer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TBD
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May 01, 2026

Aref, is a great salesman. He is very knowledgeable and was helpful in choosing my truck. If I had the money I would buy another vehicle from Aref and Wray Ford. More

by jwsr913
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aref and I don’t remember the finance guys name.
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May 01, 2026 -

Wray Ford, Inc. responded

We’re thrilled our team’s expertise and support made choosing your new Ford so smooth. Thank you for sharing your positive experience. We look forward to assisting you again when you’re ready for your next vehicle.

May 01, 2026

Great truck buying experience. Mr. Meshell was a pleasure to do business with. My second purchase from Wray Ford. Very satisfied with my new truck. More

by gmoore2015
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amos Meshell, finance manager and tech person I can’t remember.
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May 01, 2026 -

Wray Ford, Inc. responded

Thank you for choosing us a second time for your new Ford F-150. We’re glad your purchase process was enjoyable and that our team made it easy. Enjoy your new truck and we look forward to assisting you again.

May 01, 2026

Service was quick and efficient. Arrived at opening time and was greeted and processed immediately. More

by k.ackeberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know.
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May 01, 2026 -

Wray Ford, Inc. responded

It’s great to know your Ford F-150 was handled promptly right when you arrived at opening. We’re glad our team greeted you immediately and kept the service moving efficiently. We look forward to assisting you again.

April 29, 2026

Took my new truck in for a recall. Work was done promptly, but when I asked for help with my connectivity, I was blown off and offered no assistance. You would think spending $75k with More

by phillip.abernathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department manager
Report | Print
Apr 30, 2026 -

Wray Ford, Inc. responded

Hi Phillip, your salesperson will reach out to you shortly to address the issue you are having. We apologize for the inconvenience you are experiencing with us. We want to make sure to give you the best experience possible and we appreciate your business. Again, we apologize that your experience was not the quality you expected and we want to make right. Thank you for being a valued customer.

April 23, 2026

They have had our 15 passenger van to do warranty work on it for 9 weeks with NO resolve and no rental. Do not use their service department. More

by Karen
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny
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Apr 26, 2026 -

Wray Ford, Inc. responded

Karen, we're sorry that you didn't have a completely satisfying visit. Please feel free to reach out to us directly to discuss. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Apr 26, 2026 -

Wray Ford, Inc. responded

Karen, we're sorry that you didn't have a completely satisfying visit. Please feel free to reach out to us directly to discuss. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 23, 2026

Very good I am pleased happy with the service I received I will use it again More

by I’m ECWMUSL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Apr 23, 2026 -

Wray Ford, Inc. responded

We appreciate your positive feedback. We’re delighted you plan to return and look forward to serving you and your Ford again.

April 23, 2026

Requested a tire rotation, was billed for it, but it was not done. I had marked my tires before getting there. When I picked up my truck, there was grease all over the armrest and the service rep had to wo More

by jldove
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Service rep and service manager
Report | Print
Apr 23, 2026 -

Wray Ford, Inc. responded

We apologize for the inconvenience caused to you during your recent visit to our dealership. We strive to provide the best service possible to our customers. I have spoken with your service rep and she will be calling you shortly. She has been trying to get the information for you. She can be reached at 318-686-7300 until 5 pm today. We want to make things right, and again we apologize that your experience was not the best it could be. We appreciate your business.

April 18, 2026

They didn’t have enough service workers to complete my service “The Works”. And needed my recalls looked at and that didn’t happen either. More

by MOMSLOSN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim
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Apr 20, 2026 -

Wray Ford, Inc. responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to ensure that all our customers leave happy, and it's disappointing to learn that we missed the mark here.

Apr 22, 2026 -

Wray Ford, Inc. responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to ensure that all our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 16, 2026

Amos was so helpful and the financial representative made it so easy. I went with no expectations of buying but ended up leaving with a vehicle! So happy with the service. More

by srhein73085
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amos
Report | Print
Apr 16, 2026 -

Wray Ford, Inc. responded

It’s wonderful to learn our team made financing seamless and helped you find a vehicle you love. We’re thrilled you’re enjoying your used Ford Edge and appreciate your five-star rating.

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