Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

World Toyota

Atlanta, GA

Overview
Reviews
Vehicles
4.3
2,361 Reviews
Call Dealership (678) 547-9000
View Awards

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

Directions

By Type

Showing 2,361 reviews

May 09, 2026

The service in w Toyota is excellent the customer service is great like to see it again More

by Padam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Report | Print
May 15, 2026 -

World Toyota responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

May 07, 2026

I arrived at 7 AM and did not leave until 815 am. Just for an oil change THAT IS NUTS More

by lnshade3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Report | Print
May 14, 2026 -

World Toyota responded

We’re very sorry for the wait and appreciate you sharing your feedback. Our service visits typically take about 1.5–2 hours, as they include a complimentary multi‑point inspection and video report to ensure quality and transparency. Our service process is designed to be more thorough than a quick‑lube experience. If you would like to discuss this further, please feel free to reach out directly- kking1@group1auto.com Kristen King Service Manager - World Toyota

May 06, 2026

I made a 3pm appointment and my car wasn’t looked at until 4:40. What on earth is the point of making an appointment?? More

by Margo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
Report | Print
May 14, 2026 -

World Toyota responded

Margo, thank you for your feedback. I apologize for the delay after your 3:00 PM appointment, this is not the experience we want for our guests. Your time matters to us, and we missed the mark. If you’d like to discuss further, please feel free to contact me directly. Kristen King Service Manager - World Toyota kking1@group1auto.com

May 05, 2026

Bought my Corolla here 9 years ago and usually bring it here for routine maintenance as they send me discount coupons right when I need them. They've always treated me with respect and don't try to oversel More

by Pablo the Destroyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Arnold
Report | Print
May 14, 2026 -

World Toyota responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 05, 2026

Appreciated the quick turnaround in getting my vehicle serviced. Unfortunately they said they were unable to discount my oil change and discount my afternoon visit (at 1 p.m.) together. More

by rmjones
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Flor
Report | Print
May 14, 2026 -

World Toyota responded

We're thrilled to hear that you appreciated our fast service! We apologize for any inconvenience with the discounts, Thank you for choosing our business!

May 01, 2026

Very professionally support ask need, and no appt will easy drive in and take customer More

by Rithea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damion Rayam
Report | Print
May 14, 2026 -

World Toyota responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 01, 2026

World Toyota was awesome! Patrick Owie was very caring, attentive, and professional. I felt like he took great care of me from the day I stepped on the lot until the day I lef More

by grahamrana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Owie
Report | Print
May 14, 2026 -

World Toyota responded

Hello, we're happy you found Patrick to be so supportive during your experience here at World Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 29, 2026

The service was excellent and the staff that registered the car was very active and kindness person. I satisfied the service More

by m.aminyaqoubi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name his desk was from left second
Report | Print
May 14, 2026 -

World Toyota responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 27, 2026

Jayda was incredible throughout the process while my car was getting serviced. Kept me informed and always answered promptly when I reached out. More

by bkparis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayda
Report | Print
May 15, 2026 -

World Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at World Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2026

My rep, Flor, was great with the service for my car . Everything was very nice More

by Bmccrone1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Flor
Report | Print
Apr 27, 2026 -

World Toyota responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

1
...
7
8
9
...
237