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World Toyota

Atlanta, GA

4.3
2,361 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 2,361 reviews

July 27, 2026

Had excellent service at world Toyota for my vehicle from my service advisor Rajae Francis More

by Henryle1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rajae, Francis
July 24, 2026

My customer rep was Dawit. Such an amazing guy. He took really good care of my service needs and explained each service. Also Free Coffee and WiFi, comfy seats. More

by millab.hunde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawit
Jul 27, 2026 -

World Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2026

With an appointment early in the morning, they took 3 hrs for an oil change. More

by kpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
employee
July 21, 2026

I have found that World Toyota dealership delivers the most consistent positive service experience in the Atlanta area. More

by vjanelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna
Jul 24, 2026 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 20, 2026

I've been coming to this dealership since the purchase of my 2013 Prius in 2018. The service folks have uniformly been fantastic offering courtesy, sometimes discounts, and what I've found to be reasonable More

by markm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Flor
Jul 21, 2026 -

World Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.

July 19, 2026

I've never had such a bad experience with a Toyota dealership. When I showed the salesperson, James, that another Toyota dealer was offering $5,500 off for a tacoma, his immediate response was that th More

by luisvillanueva504
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James
Jul 21, 2026 -

World Toyota responded

Our sincerest apologies for the negative experience you had with our sales associate. We truly value your time and appreciate the opportunity to earn your business. I would personally like the chance to make things right and regain your trust. Please feel free to reach out to me directly at my cell 704-999-5683 so I can assist you and ensure you receive the level of service you deserve. Alex Villeda General Sales Manager World Toyota avilleda@Group1Auto.com

July 17, 2026

Great customer service from Aaron King. He took care of us in a bad situation. More

by jcwilliams2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron King
Jul 19, 2026 -

World Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2026

I bought a brand you Toyota Camry xle in September 2025. ...the car shows issues with the four seals around the doors but World of Toyota is refusing to place a warranty claim to Toyota. Poor customer servic More

by GDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric
Jul 17, 2026 -

World Toyota responded

Thank you for taking the time to share your feedback. We sincerely apologize for your experience and understand your frustration. Warranty coverage decisions are based on Toyota's guidelines and inspection findings, and we never want any customer to feel that their concerns are being dismissed. We would appreciate the opportunity to review your situation again and ensure that all available options have been properly evaluated. Please contact me directly at kking1@group1auto.com with your vehicle information so I can personally look into your concerns.   Kristen King  Service Manager - World Toyota

July 13, 2026

Flor gave great service and I am very pleased with the dealership. She went out of her way to explain every. More

by Dallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Flor Hernandez
Jul 15, 2026 -

World Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Toyota. If you have any further questions, please give us a call. We're always happy to help!

July 11, 2026

I had an appointment at 12:30 , arrived at 12:35 , didn’t get signed in until 12:46 , she said it would take 2 hrs. They ended up keeping my car for 4 hrs More

by liz.v1414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donnye
Jul 14, 2026 -

World Toyota responded

We’re very sorry for the long wait and the delay in getting you checked in. Your time is important to us, and we appreciate you bringing this to our attention as we work to improve our wait‑time process. Thank you for your patience.   Kristen King  Service Manager - World Toyota Kking1@group1auto.com

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