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World Toyota

Atlanta, GA

Overview
Reviews
Vehicles
4.4
1,638 Reviews
Call Dealership (678) 547-9000
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5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,638 reviews

November 04, 2024

I have a bad experience from this dealer. I have order some parts and still waiting. Do not order parts from this dealer. More

by Toyo
Recommend Dealer
No
Employees Worked With
Tyler, Aris Aponte, Yami Madrid, Jeremy Turner, Spencer Boring, George Davenport, Tony Dunn, Robert Page, Sheri Swinson, Sherry Favors, Derrick Wallace
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Nov 07, 2024 -

World Toyota responded

I apologize that you experienced a delay in the parts that you ordered. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at curtissmith@worldtoyota.com. Curtis Smith General Manager

November 04, 2024

Phillip took his time to work with me and explain potential solutions in a busy environment. I walked away pleased. More

by akagard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Vo
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Nov 07, 2024 -

World Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 03, 2024

I ended up buying a very cheap Chinese tire for $200 when I already had the best tire. I was in a rush, and the seller, named Philip, took advantage of my hurry. More

by Shegofa Alizada
Recommend Dealer
No
Employees Worked With
Philip
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Nov 09, 2024 -

World Toyota responded

I apologize for your dissatisfaction with your tire purchase. Please let us know how we can better assist you in the future. Curtis Smith General Manager curtissmith@worldtoyota.com

November 03, 2024

I've been taken my car to this dealer for 7 years and I can't complain about the costumer service. This time the agent was Philip, who was very helpful throughout the process. More

by De
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
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Nov 04, 2024 -

World Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

November 03, 2024

They are awesome people ! ! 🧡 Considerate, helpful, hardworking, I am so happy and thankful to everyone who helped me in World Toyota Atlanta !! 🩷 More

by Ceren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Reliford
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Nov 05, 2024 -

World Toyota responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 02, 2024

Not reliable. Customer service lacking honesty or genuine concern. Overpriced and does not take ownership for poorly performed service. To top it off, they didn’t More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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Nov 09, 2024 -

World Toyota responded

I apologize for the negative service experience as this should not have happened. Can you please contact me so I can make this right? I cannot find your name in our database, I would appreciate the opportunity to hear back from you at your earliest convenience. Curtis Smith General Manager curtissmith@worldtoyota.com

November 02, 2024

Horrible service. The technician forgot to connect air filter assembly. I had to drive 30 miles back to the dealership to get it fixed. The car could have stalled on t More

by fulay_p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy
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Nov 09, 2024 -

World Toyota responded

I apologize about your experience in our service department. Can you please contact me so I can make this right? I cannot find your name in our database; I would like to hear back from you and try to come to resolve. Curtis Smith General Manager 678-547-9002 curtissmith@worldtoyota.com

October 31, 2024

Muy buena atención y mucho respeto. Solo que espere algo de tiempo por mi repuesto More

by alex malpica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Clark
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Nov 02, 2024 -

World Toyota responded

Hola Alex, te agradecemos que te hayas tomado el tiempo de dejarnos tus comentarios. No dudes en comunicarte con nosotros si necesitas algo. Que tengas un día maravilloso.

October 31, 2024

Tim Clark was very helpful. Tim was able to provide an analysis of options quickly. More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Clark
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Nov 02, 2024 -

World Toyota responded

Hi, thank you for your kind review; we are happy to pass along your We look forward to your next visit! Take care! comments to Tim here at World Toyota!

October 30, 2024

I am very excited about the staff of customer service at Maintainace service 4 the swift response. More

by negassiuntesfay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyron
Report | Print
Nov 02, 2024 -

World Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at World Toyota. We are always more than happy to assist you if anything else comes up. Take care!

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