Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

World Toyota

Atlanta, GA

Overview
Reviews
Vehicles
4.4
1,648 Reviews
Call Dealership (678) 547-9000
View Awards

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

Directions

By Type

Showing 1,648 reviews

May 11, 2024

Good work, Yasmine, the service advisor was knowledgeable and very nice. I will continue using them. More

by Jimtrup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yasmine and Alan
Report | Print
May 15, 2024 -

World Toyota responded

We're delighted to learn about your positive experience and the knowledgeable assistance provided by Yasmine! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 10, 2024

Efficient and great value. Service coordinators very knowledgeable and friendly. Will return soon. Snacks a little lacking More

by Carmaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana collins
Report | Print
May 14, 2024 -

World Toyota responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 10, 2024

Tim was great! Even with no appointment they got me in and out on a Friday afternoon. Every one is always professional and nice! More

by dhooker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
May 15, 2024 -

World Toyota responded

We're delighted to learn about your positive experience and the great assistance provided by Tim! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 07, 2024

Justin Streeter was efficient, polite, and professional. Communication was great. Thank you! It was great service the moment I walked in and he helped me out with everything I needed. More

by rat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Streeter
Report | Print
May 09, 2024 -

World Toyota responded

We're delighted to learn about your efficient experience and the great assistance provided by Justin! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 07, 2024

I received prompt, efficient and professional service from my rep, Isiah, and the service department workers. More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah
Report | Print
May 09, 2024 -

World Toyota responded

We're delighted to learn about your positive experience and the prompt assistance provided by Isiah! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 07, 2024

Great service in a timely manner, thank you all for what you do for each customer! More

by Juana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel in the service department
Report | Print
May 09, 2024 -

World Toyota responded

You're very welcome! Providing great service in a timely manner is what we strive for, and we're glad to hear that you had a positive experience. Thank you for choosing us!

May 05, 2024

World Toyota exhibits poor quality and craftsmanship when completing service. This is now my second service having to return the vehicle within 24 hours of completed repairs for correction, and the second ti More

by jamyers11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phillip Vo
Report | Print
May 07, 2024 -

World Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 08, 2024 -

jamyers11 responded

We had a direct personal conversation on Monday 05/06 in which I was not satisfied with your follow up handling and expressed my concerns. You then followed up on with this comment and a canned email asking me if I had any concerns you could address - as if we did not already speak directly. That adds further insult to injury. Your tone-deaf responses solidify the lack of customer service at your dealership.

May 03, 2024

When I asked why they are flagging an oil change every 5000 miles when the service person admitted synthetic last at least 10,000, the reply was a comparison of jiffy lube and Toyota. With all due respect More

by jamestbailey5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric service
Report | Print
May 03, 2024 -

World Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jun 12, 2024 -

World Toyota responded

Thank you for bringing this to my attention. I apologize for this misunderstanding you experienced. I would like an opportunity to fix this and earn your business, please contact me at curtissmith@worldtoyota.com. I look forward to speaking with you. Curtis Smith, General Manager

May 03, 2024

Everyone was good to work with. Every one was pleasant even during negotiations, answering questions, etc. More

by lizmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edwin
Report | Print
May 07, 2024 -

World Toyota responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 02, 2024

Kept me informed of my vehicle status and need for repairs. Timothy was very professional. More

by sohmer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Clark
Report | Print
May 03, 2024 -

World Toyota responded

We're delighted to learn about your positive experience and the professional assistance provided by Timothy! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

1
...
26
27
28
...
165