World Toyota
Atlanta, GA
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We have visited 4-5 times to get the same issue resolved. Each time we are met with an attitude and poor customer service. We will never be returning to World Toyota. Each time we are met with an attitude and poor customer service. We will never be returning to World Toyota. More
Quality and friendly service. There was a little wait upon arrival but was very pleased at the overall length of service. Justin took the time to explain and recommend services th There was a little wait upon arrival but was very pleased at the overall length of service. Justin took the time to explain and recommend services that were best for my vehicle. He deserves 5 stars!!! More
Timothy and the others were amazing! He answered every single one of my questions with patience, knowledge, and best of all, kindness. I have trust issues with dealerships trying to sell He answered every single one of my questions with patience, knowledge, and best of all, kindness. I have trust issues with dealerships trying to sell you everything but he made me feel comfortable and trust him. Only one person there was rude but I can’t remember his name so hopefully you don’t run into them. More
This was my first time at this location and my experience with Philip Vo was great. He provided great customer service and was thorough and very helpful. The reason for 4 stars overall, instead of 5 was not with Philip Vo was great. He provided great customer service and was thorough and very helpful. The reason for 4 stars overall, instead of 5 was not because of Philip. It was because it took a long time for them to service my car. My car was there for 5 hours. I didn't have an appt, so maybe that's why. Because I knew I didn't have an appt and I saw that it was very busy, I was very patient and understanding. However, I overheard others in the waiting room saying they took a long time. Also, after leaving, I had to go back because they didn't reset the "Maintenance Required" alert on the dashboard, nor did they give me a new sticker with my next service appt date. However, when I came back they took care of it right away. More