World Toyota

Mr. Eric Matson, the World Toyota service manager I had this morning (June 13, 2024) was very professional & courteous. I don't regularly respond to corporate requests for quality reviews, but I think tha this morning (June 13, 2024) was very professional & courteous. I don't regularly respond to corporate requests for quality reviews, but I think that Mr. Matson highly deserves this one. More

Good dealership with a very good service department. Have 3 cars we have bought here. Have 3 cars we have bought here. More

Rachel Atsemet - an excellent advisor who kept me in the loop regarding needed repairs and associated costs loop regarding needed repairs and associated costs More

2nd rate… won’t be back. Serviced but left the truck dirty, unwashed, didn’t reset the “maintenance required” on dash, and left dirty plastic on seat and tags in vehicle. Tri Serviced but left the truck dirty, unwashed, didn’t reset the “maintenance required” on dash, and left dirty plastic on seat and tags in vehicle. Tried to charge a lot of xx fees like an $40 shop fee and others all over the invoice. It was over $400 for oil change, new cabin filter, and AC filter. Won’t be going back! More

The service is terrible. To begin with, they don't have many customer service staff, and when they serve you they don't care what you say, the facilities are terrible and the To begin with, they don't have many customer service staff, and when they serve you they don't care what you say, the facilities are terrible and the after-sales service is worse. Unfortunately, by choosing wrong, I have to be tied to this xxxxty dealership. a couple of years, disastrous service they made me wait 3 hours to tell me that my car would be there the next day, it is incomprehensible that being in one of the most advanced countries in the world they have this xxxxty service More

I've been going to this dealership for 6 years, and this was my 1st bad experience. Waiting 5 hrs for a tire rotation & tire sensor repair is unexplainable. Especially, when I was the 1st car to pull in the was my 1st bad experience. Waiting 5 hrs for a tire rotation & tire sensor repair is unexplainable. Especially, when I was the 1st car to pull in the shop, with a 7am appointment, and it took 15 minutes for someone to assist me. Please World Toyota, don't fall off like many other companies we are now subjected to in today's businesses. I used to applaud your customer service. I understand everytime can't be roses & rainbows, but please allow this to be one & done. I believe and know you can do better. More

Yasmine is the best! She saved me hours of wait time, then kept me in the loop as my car was getting diagnostics done and being repaired. She saved me hours of wait time, then kept me in the loop as my car was getting diagnostics done and being repaired. More

I drive pass two Toyota dealerships to get to World Toyota because they are the best bar none. The service is awesome, the people are very professional & friendly and whenever I compare prices with oth Toyota because they are the best bar none. The service is awesome, the people are very professional & friendly and whenever I compare prices with other Toyota dealerships, World Toyota offers the best price. Ask for Service Rep Leo, he is super cool. More

Very slow (3 hr oil change) and disorganized (confusing check out process). Techs also changed multiple settings for no reason. check out process). Techs also changed multiple settings for no reason. More

Concerned about clients. Safety first. Quick services. Excellent communication. The service area was crowded but with quick turn around. Safety first. Quick services. Excellent communication. The service area was crowded but with quick turn around. More