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World Toyota

Atlanta, GA

4.4
2,155 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 2,155 reviews

November 15, 2025

He was awesome, polite & courteous, makes me happy I chose World Toyota. This is such a refreshing change from my last mechanic. I went back to a brand my family trust. More

by R Irysh Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Stein
Nov 16, 2025 -

World Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2025

cesar is amazing I had an amazing experience with him he knows what he's doing he was respectful excellent it was my first time to see him at the Toyota Corolla this guy is amazing he really made my day eas More

by helenasefaw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cesar
Nov 17, 2025 -

World Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at World Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2025

As soon as I walked into the dealership, I was helped right away. Freddie was my sales person. He was a great customer service. He listened to me. We found a car within 30 minutes and within an hour and More

by Ken Price Re/max Around Atlanta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddie Cenatus
Nov 17, 2025 -

World Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at World Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2025

Carlos gave us excellent service and helped make the process very smooth. He was understanding, and did not give any problems, very pleasant to work with. More

by Simone145
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos V
Nov 15, 2025 -

World Toyota responded

Hi, we're happy you found Carlos to be so supportive during your experience here at World Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2025

Very poor customer service and not organized especially at the service desk. they tell you car is ready and after you drive to pick the car up, they say they lost ur keys and to come the next say without s More

by jouj1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alfoso in service and Alex
Nov 16, 2025 -

World Toyota responded

Hello, Thank you for sharing your feedback. We sincerely apologize for the inconvenience and frustration you experienced during your recent service visit. Losing keys and asking you to return the next day is absolutely not the level of service we strive to provide, and we understand how disruptive this must have been for you. Your comments have been shared with our management team so we can address the issues you mentioned and improve our processes. We value your time and trust, and we’d like the opportunity to make this right. Please reach out to me directly at Kking1@group1auto.com so we can discuss this further and find a resolution. Thank you for bringing this to our attention. Kristen King Service Manager World Toyota

November 13, 2025

I want to thank Shak and the technician for being patient with me. They also do excellent work. More

by kaysmyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shak
Nov 15, 2025 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 12, 2025

Glenn was great. He squeezed me in at the end of the day and got me taken care of. It was my first time there and I will continue going for all of my service More

by Sagrolanier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Knox
Nov 14, 2025 -

World Toyota responded

Hello, thank you for your kind review; we are happy to pass along your comments to Glenn here at World Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 11, 2025

Even though I didn’t have a set appointment, they were very helpful to get me seen today for an unexpected issue that came up. Brian was very nice and helped me get my issue taken care of. More

by cindyjpond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 14, 2025 -

World Toyota responded

Hello, thank you for your kind review; we are happy to pass along your comments to Brian here at World Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 08, 2025

La atención fue excelente al igual we ie el servicio. Muchas gracias a Flor por ayudarme con el servicio a pesar que no tenía cita previa. Además me quedan a 10 min de mi trabajo, por ese motivo los visi More

by edgar.rosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Flor
Nov 09, 2025 -

World Toyota responded

Hola, gracias por tu amable reseña; ¡con gusto le haremos llegar tus comentarios a Flor aquí en World Toyota! ¡Que tengas un buen día!

November 08, 2025

Quick, thorough service. They kept me well informed of what was needed and how much time it would take. They texted status and emailed an approval list to view and approve o More

by huberthnall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnye Ramirez-Diaz
Nov 09, 2025 -

World Toyota responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at World Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.