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World Toyota

Atlanta, GA

4.4
1,646 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,646 reviews

July 22, 2024

The people there have always been really nice and helpful, but 3 hours was too long for an oil change and tire rotation that I already had an appointment for. More

by Cj
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
I have worked with Philip Vo before Ana's Eric was great too.
Aug 10, 2024 -

World Toyota responded

Cj, Thank you for your kind words about our staff. While I’m pleased to hear you received good service, I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. Thank you for considering our dealership. Curtis Smith General Manager curtissmith@worldtoyota.com

July 21, 2024

I can’t say enough about the care shown to us by World Toyota’s service department. Eric Matson is a superhero who understood my predicament of being from out of town, got my car repaired on a busy Saturd More

by meloni_d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Matson
Jul 22, 2024 -

World Toyota responded

Hi, thanks for your praise and kind comments about Eric. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 21, 2024

The service dept provided fast and efficient repair to get my car bac on the road. More

by Debra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 22, 2024 -

World Toyota responded

Hi Debra, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 20, 2024

They didn't fix my issue when it came to the minor fix to my car. More

by thundder7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaime
Jul 26, 2024 -

World Toyota responded

thundder7, I apologize that you experienced issues with your recent service visit. Can you please contact me so I can make this right? I cannot find your name in our database; I would appreciate hearing back from you via the email listed below. Thank you, Curtis Smith General Manager curtissmith@worldtoyota.com

July 20, 2024

Joseph the advisor was amazing and gave me a great service and attended me great would come back to to get my car serviced jus because of him More

by berdouj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph chillous
Jul 22, 2024 -

World Toyota responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 20, 2024

Kindly and fast service good coffee but waiting room sometime not big enough cause they busy More

by P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Vo
Jul 21, 2024 -

World Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

July 19, 2024

The staff who helped me was friendly and patient. The service was timely completed. I think I would use come again for other services. More

by Klwong99
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Fornard, Quincy Mosley
Jul 20, 2024 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 16, 2024

I’m always pleased with service at World Toyota! Jaime was my service advisor today and he was such a pleasure to deal with! I appreciate how quickly the service was today. Thank you for always prov More

by tinakalvelage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Fornaris
Jul 17, 2024 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 16, 2024

Service was fast and comprehensive. A lady named Alana was very nice to talk to. Thanks! More

by bezel.bleep0h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana
Jul 18, 2024 -

World Toyota responded

Hi, thank you for taking the time to leave a review for us at World Toyota. We're happy we could meet your expectations! We hope to see you soon!

July 16, 2024

Went in for routine service, they tried to up sale me on a service when I got which I denied. Then got a text saying that it was an urgent matter that needed to be addressed immediately, just to do a simpl More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jul 26, 2024 -

World Toyota responded

S, I apologize that you experienced a service issue. Can you please contact me so I can make this right? I cannot find your name in our database; I would appreciate hearing back from you via the email listed below. Thank you, Curtis Smith General Manager curtissmith@worldtoyota.com

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