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World Toyota

Atlanta, GA

4.4
1,646 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,646 reviews

July 29, 2024

Very good service! Broke down all the expenses and what was going to be done to my vehicle. Thank you World Toyota! More

by nbrewer404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Pak
Jul 31, 2024 -

World Toyota responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

July 27, 2024

Excellent service, Pepe was great, very friendly and easy to work with. Fabio went above and beyond to make the deal happen when no other dealership would! Anybody looking for a used or new car World Toyota More

by Christian22491
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabio,Berruecos
Jul 28, 2024 -

World Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 27, 2024

Solid dealership, great staff, excellent service provided. Willing to work with you and take care of vehicle needs. More

by atwindsor55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory
Jul 29, 2024 -

World Toyota responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

July 27, 2024

The service was very slow, just to change oil it took them 2 hours and 30 minutes More

by Lotto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana
Jul 30, 2024 -

World Toyota responded

Lotto, Thank you for taking the time to provide feedback on your recent visit for your oil change. We sincerely apologize for the extended wait time you experienced, as we understand that your time is valuable. Ensuring your satisfaction is our ultimate goal and we hope to have the opportunity to assist you again in the future. Curtis Smith General Manager

July 25, 2024

The person helping me was very nice and kindly suggested that I take the free Lyft home instead of waiting for 3+ hours. More

by pam
Recommend Dealer
Yes
Employees Worked With
Don't know
Jul 26, 2024 -

World Toyota responded

Hi Pam, thank you for your kind review; we are happy to pass along your comments to the team here at World Toyota! We are always more than happy to assist you if anything else comes up. Take care!

July 25, 2024

Glenn Cox has excellent customer service skills. He was informative, knowledgeable, and professional. He kept me informed about my vehicle. More

by Kcars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Knox
Jul 26, 2024 -

World Toyota responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

July 25, 2024

Đại lý phục vụ rất tốt! Phillip chăm sóc khách hàng rất tốt ! Cảm ơn ! More

by hungnp6789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PHILIP VO
Jul 26, 2024 -

World Toyota responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

July 25, 2024

First time customer. I made an appointment for an oil change. My first impression was good. The service advisor did not try to over sale some useless service (spoiler.. t More

by Julien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Philip Vo
Jul 27, 2024 -

World Toyota responded

Julien, I’m sorry for the inconvenience you faced regarding a recent service visit. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database, so I would greatly appreciate it if you could get in touch with me using the email address provided below. Your cooperation will help us resolve this issue promptly. Thank you, Curtis Smith General Manager curtissmith@worldtoyota.com

July 24, 2024

My car broke down on the side of 85 headed home from Atlanta to SC. I had my Toyota Camry towed to your location. I arrived at 2:15 PM hesitant as to whether or not I would be able to get home that ni More

by wwalls26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 24, 2024 -

World Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at World Toyota! If you have any further questions, please give us a call. We're always happy to help!

July 23, 2024

Very detailed and informative. .They kept me up to date on what my car needed. More

by sdobpet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alona Collins
Jul 24, 2024 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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