World Toyota
Atlanta, GA
Filter Reviews by Keyword
By Type
Showing 1,707 reviews
So far, this has been the best car buying experience I've had. Their customer service from sale to delivery has been excellent, and I would recommend them to others. Roy was very patient, accommodating, had. Their customer service from sale to delivery has been excellent, and I would recommend them to others. Roy was very patient, accommodating, flexible and gracious. At no time did I feel pressured to make a purchase. He calmly and thoroughly explained the purchasing process and after the purchase, he followed up (on his day off) to make sure I was satisfied with the service I received for the accessories that were installed. I was especially grateful for his flexibility. On one occasion he came in during the evening on his day off! Jay was very thorough in explaining available options and for arranging the installation of the accessories I chose. Several days after delivery, I sent Jay an e-mail asking about door edge molding. He responded to me by actually giving me a call to advise me about the part. Both these gentlemen, I can honestly say, have made this purchase a truly pleasant experience. I might also add that others who I met during this process, General Manager Brennan, the gentleman who accepted my offer, the business manager, and staff who greeted me as I entered and browsed through the dealership were very professional and grateful for my business. More
Courteous and always willing to work within my budget...Hee Soo has been my go to guy at World Toyota, and he's always quick to give the best service. While everyone at the service department is budget...Hee Soo has been my go to guy at World Toyota, and he's always quick to give the best service. While everyone at the service department is wonderful, he has definitely been one who always goes out of his way to make sure I'm 150% satisfied. Thank you so much...especially for the car wash! My car's been dying for one since the GA drought began! More
This dealership was great. It was by far the best Toyota experience I have ever had. Stephen was helpful and friendly. He updated me regualrly about what was going on with my car and I felt like he cared ab experience I have ever had. Stephen was helpful and friendly. He updated me regualrly about what was going on with my car and I felt like he cared about the experience I had. It was even right at the end of the day and he was still nice as ever. I loved this Toyota location! Highly recommeded! More
Having had bad experiences with dealer service departments in the past, tho not Toyota, I was hesitant to use a dealer. I've been very pleased with the entire experience every time I've brought departments in the past, tho not Toyota, I was hesitant to use a dealer. I've been very pleased with the entire experience every time I've brought my car in to World Toyota over the past 15 months. They have been effective, efficient, friendly and attentive. More
We have been taking our car to World Toyota for service since we bought it a couple of years ago. I have never had a better experience and that is all due to Daniel Joffe! He is so wonderful to work with! since we bought it a couple of years ago. I have never had a better experience and that is all due to Daniel Joffe! He is so wonderful to work with! He is professional, courteous, and helpful in every way! Thanks Daniel! More
This dealership is the ABSOLUTE example of exemplory customer sevice. I have never felt more comfortable or wanted ANYWHERE!!! It was like walking into an old friends house that you haven't seen in a customer sevice. I have never felt more comfortable or wanted ANYWHERE!!! It was like walking into an old friends house that you haven't seen in a couple of years. EVERYONE was AWESOME!!! From my sales guy, Matt McCormick all the way up to Jose, Will and Rohan who were a HUGE help in helping me get the BEST possible interest rate out there. I simply love "WORLD TOYOTA" :) I have never met so many WONDERFUL people under one roof...no BS! These guys were relentless in making sure that I was satisfied from beginning to end. I can't thank them enough, I will definitely be doing business with them whenever I am shopping for a car. I am also referring EVERYONE I know who is looking to buy a car, if that's not SATISFACTION I've never seen it! Happiest Woman Alive, Nicole Banks More
Great dealership and people. Everyone was patient, helpful and cheerful - both before and after the sale. We made numerous trips to the dealership prior to purchasing our truck and Ethan, our sales p helpful and cheerful - both before and after the sale. We made numerous trips to the dealership prior to purchasing our truck and Ethan, our sales professional, was always cheerful, answered our questions and never hurried or pressured us. The sales managers were great in explaining pricing, trade in offer, etc. We would not hesitate to purchase again from World Toyota and would definitely recommend them to friends and family. We have since purchased accessories for the truck and everyone is still as friendly as prior to our purchase of the vehicle. We are awaiting a new radio as the one in the truck turns on and off at will. That is the only problem that we have had so far. More
World Toyota is the dealership I chose for my vehicle. I can ALWAYS depend on quality service and excellent customer service. Dumas is my rep and I trust his judgment, his knowledge and so appreciate his p can ALWAYS depend on quality service and excellent customer service. Dumas is my rep and I trust his judgment, his knowledge and so appreciate his positive, friendly attitude. He always takes time to explain what will take place with my service and recommend different options. I never feel rushed and am never disappointed in the human side of the car industry that he delivers every time I go there. I look forward to my service visits because I know I can count on the highest level of customer service and that means a great deal to me!!!!! More
I had worked all night and was exhausted. I wanted friendly, accurate, and speedy service and that's exactly what I got! Philip was awesome! He made me feel completely welcome from the moment I arrive friendly, accurate, and speedy service and that's exactly what I got! Philip was awesome! He made me feel completely welcome from the moment I arrived. I felt wanted and appreciated for just showing up! I had the 20,0000 mile service done in just an hour. I would never want to take my car anywhere else. Thanks Philip and World Toyota for always taking care of me! :) More
I bought a Prius from World Toyota recently and have had the chance of interacting with the Service dept a couple of times. It has been nothing short of a delightful experience. Chris Brown & Brian Murphy h the chance of interacting with the Service dept a couple of times. It has been nothing short of a delightful experience. Chris Brown & Brian Murphy have been more than willing to meet my requests and have even pleasantly surprised me. Even though the dealership is quite some distance and I have other Toyota dealers closer to me, I doubt if I would like to go anywhere else now. More