World Toyota

I discovered the dealership by myself and was immediately I discovered the dealership by myself and was immediately overwhelmed by the cheerful reception, interest, patience and concern of ALL personnel. I discovered the dealership by myself and was immediately overwhelmed by the cheerful reception, interest, patience and concern of ALL personnel. I am seldom given to writing letters, but in this instance felt compelled to do so. My letter to the above gentlemen was as follows: "Over all the years of my life I do not believe I have ever seen such mass, collective courtesy to a customer. Everywhere we turned we were treated with politeness, courtesy and responsiveness - even by employees we had no dealings with Mohamed is so likeable and charming, as is Larry "The Hound" Bassett, and in Jay you have one of the most spontaneous and helpful people I can imagine. No wonder (as someone there told me) you have risen to the highest level in the USA, and we shall have all of our services and new car purchases done there, and referanyone we appropriately can to buy cars from you when the opportunity presents itself, All that I have written expresses the views of my wife as well. We do not seek or wish any publicity bout these genuinely praiseworthy expressions except within the company - and send each of you our highest regards. Gene & Ute Partain" More

From the moment we walked in, everyone we interacted with was very friendly and knowledgable. They didn't have the exact car we wanted on the lot, so he searched other dealerships to see if they might have was very friendly and knowledgable. They didn't have the exact car we wanted on the lot, so he searched other dealerships to see if they might have one. Unfortunately no one had the exact setup, but they further discounted the closest car on their lot (after already agreeing to a fairly substantial discount). Very thorough in explaining the process. Donald was excellent! More

Purchase date: 3/15/2009 They promised that they would Purchase date: 3/15/2009 They promised that they would not loss my business over price and they didn’t. The price they gave us was very good, no hi Purchase date: 3/15/2009 They promised that they would not loss my business over price and they didn’t. The price they gave us was very good, no hidden or hyped up charges. A swift and satisfying deal, thank you, we will be back. We have since received a complementary 1000-mile inspection and detail voucher. What can I say, anyone ever received this type of after service from a dealer? More

Thank You, Thank You, Thank You, Dealing with auto Thank You, Thank You, Thank You, Dealing with auto repairs can be stressful, but the people at World Toyota Collision made this a pain free experia Thank You, Thank You, Thank You, Dealing with auto repairs can be stressful, but the people at World Toyota Collision made this a pain free experiance. I was extremely impressed with all the people who worked there from the Receptionist to the Service Rep. Brady. They took care of everything from the moment I walked in the door - arranaged the car rental, dealt with the insurance company etc. and all in a VERY FRIENDLY and SMILING manner. As a matter of fact all I had to do was show up and they took care of the rest of it. It was a pleasure doing business with these people and I would HIGHLY recommend them to anyone. Thanks again, Leslie Marcinek More

We have been dealing with World Toyota for many years, probably since moving down here in 1989. The service department has always been great to deal with. Jerry Bearden always greets us by name without ha probably since moving down here in 1989. The service department has always been great to deal with. Jerry Bearden always greets us by name without having to look up our name or asking us for it. He makes us feel like we matter to him. We trust what he tells us about our vehicles, we only own toyotas (3). Please be aware of the kind of service and care he shows your customers. He is a credit to World Toyota. We wait to take our cars in for service when we know He will be there. He has NEVER disappointed us with the attention he shows us. More

Brian continues to provide World Class service for the large and small jobs. It is apparent that he values each customer by the details he provides during each service. Thanks Brian for the integrity and large and small jobs. It is apparent that he values each customer by the details he provides during each service. Thanks Brian for the integrity and excellence that you display repeatedly. Victor and Katherine Fields More

hi patel hear.we bought a new car . the sale person was very nice (ernest)& gm was good .i will tell my frind go to world of toyota one more thing my commison should go to (ernest) who help us all time it very nice (ernest)& gm was good .i will tell my frind go to world of toyota one more thing my commison should go to (ernest) who help us all time it was a good deal thank you patel family number one delear in georgia More

Service Manager Map Mouth is tops. I can't say enough good about him. He is swift, courteous and efficient. it is a true pleasure to deal with Map. He gets the job done with style and pizzazz! What's mor good about him. He is swift, courteous and efficient. it is a true pleasure to deal with Map. He gets the job done with style and pizzazz! What's more, he answers his phone. That is really something in this day and age. He calls you back and he does what he says he will do. Can you beat that? -- Merrill Printz More

I've been trading with World Toyota for several years now, and I have always received excellent service from them. Dumas Andre has been my service writer during that time. He always greets me when I co now, and I have always received excellent service from them. Dumas Andre has been my service writer during that time. He always greets me when I come to World, and he truly listens to my concerns about my truck. I have come to rely on his knowledge and attention to detail, and am confident in his integrity and honesty. I trust Dumas to keep my 4Runner in top condition. Everyone at World Toyota has always been gracious and friendly. World Toyota and Dumas Andre are "my" Toyota people! More

I called in for information on brakes for my 2001 Avalon. Stephen ? took the call, and answered my questions over the phone promptly. I asked if it was too late to get the brakes done that day (Sat.), and Stephen ? took the call, and answered my questions over the phone promptly. I asked if it was too late to get the brakes done that day (Sat.), and he said if I could bring the car in right then, he could have it done that day. I pulled into the service dept. and Stephen met me there before I could get my door opened. He was courteous and friendly, and assured me that he would have it ready when promised, and he did. The only thing that was incorrect was the billing, which didn't take into consideration my coupon for the brake job. When I pointed this out to the cashier, she referred me to another man who had stepped in to handle the issue right away. So, it was resolved without me saying anything else, and in a professional, apologetic way for the mix-up and for the delay it caused. Overall, I was very happy with the transaction. Connie Dehnart More