World Toyota

I recently dropped my car off at World Toyata for both routine service and because of an intermittent problem I was experiencing. Jerry Bearden was my Sevice Manager. I have dealt with Jerry for several routine service and because of an intermittent problem I was experiencing. Jerry Bearden was my Sevice Manager. I have dealt with Jerry for several years because of the quality of his interactions with customers; this time was no exception. In addition to the routine service, Jerry coordinated multiple efforts to track down my intermittent issue. He proactively called me with status, and made special arrangements for me to pick up my car outside normal working hours due to my schedule. The car has run exceptionally well since I picked it up, and I have not experienced the intermittent problem that had been there. I will continue to take my car to Jerry Bearden at World Toyota for all my future service needs. More

I like to share my experience, I booked my appointment at I like to share my experience, I booked my appointment at 11.00 on Saturday for an oil change/tire rotation but since I had some other appointment, I like to share my experience, I booked my appointment at 11.00 on Saturday for an oil change/tire rotation but since I had some other appointment, I ended up taking my car at 7.30 itself. Toyota service employee Marsha happily accepted my "time change without prior notice", although it was a busy morning. She had lot of patience in asking me the services required, type of oil etc. and asked me to wait in a comfortable waiting hall. I was spending my time in watching TV News. For my surprise the work was completed with less waiting time. She was there and explained to me the services performed and the charges to be paid. That was great, I am quite happy with the excellent service and very thankful to World Toyota. More

I had a great visit. They took my car right at the scheduled time and worked it through in a very timely matter. I was especially impressed with Dumas who remebered me from previous visits and even as scheduled time and worked it through in a very timely matter. I was especially impressed with Dumas who remebered me from previous visits and even asked me how my baby was doing. Now that is customer service!! More

I had some service done to my car a week ago at World Toyota and I could not have gotten a better person to help me than Mr. Bearden. He was very attentive to my needs, the service that I received was ex Toyota and I could not have gotten a better person to help me than Mr. Bearden. He was very attentive to my needs, the service that I received was excellent and I will return in the future for the maintence on my car.From a happy and pleased customer. Sandra Thomas More

My wife has been a HUGE fan of this dealership for years. I drive a Ford F150 and have always let Ford work on my trucks. Recently she talked me into using world Toyota for an oil change. I was VERY impre I drive a Ford F150 and have always let Ford work on my trucks. Recently she talked me into using world Toyota for an oil change. I was VERY impressed!!! I was in and out within 15 to 20 minutes and that included me taking time to chat with some of the friendly technicians about the football game from the previous weekend. Ford will not be getting my business in the future. I am 31 years old and have driven fords since I was 16, but now honestly I am really considering my next truck to be the Tundra simply due to the extreme differece between the service I receive when I go to the World Toyota service department. I want to say GOOD JOB to Chris Brown and his team and keep up the good work! More

Daniel Joffe was great! I'm pleased that I didn't go back to Roswell Toyota! I was greeted promptly upon arriving for service; my vehicle was ready by the original time promised; my customer service consulta to Roswell Toyota! I was greeted promptly upon arriving for service; my vehicle was ready by the original time promised; my customer service consultant was excellent and I would recommend this dealership to others! Thanks, Steve Vasen More

I am so pleased with World Toyota! New to the area, an unexpected fluid leak prompted me to find someone who could deal with a Prius...and as long as I was there I requested an unscheduled oil/filter chan unexpected fluid leak prompted me to find someone who could deal with a Prius...and as long as I was there I requested an unscheduled oil/filter change. Not a problem. Jerry was friendly, explained my options, and saw that the car was evaluated and serviced promptly. The public areas were clean and neat, the employees friendly, and checkout prompt. I'll definitely be back. More

Brian Murray goes beyond excellence each time we bring the vehicle in for service be it for a simple oil change or 195k service. He truly understands what good customer service is and ensure excellent ser the vehicle in for service be it for a simple oil change or 195k service. He truly understands what good customer service is and ensure excellent service every time. THANKS Brain...you are the benchmark for your company! More

I am brand loyal to Toyota, as I am on 5th one (Celica, Camry, 4-Runner, 4-Runner, 4-Runner). I have been to many of the Toyota shops in Atlanta and I have by far had the best experience(s) at World Toyot Camry, 4-Runner, 4-Runner, 4-Runner). I have been to many of the Toyota shops in Atlanta and I have by far had the best experience(s) at World Toyota on Peachtree Industrial Blvd. The people are very nice at this location. Dumas Andre was extremely helpful in fixing my back hatch. I will continue to get my vehicle serviced at this location and I will definitely purchase my next 4-Runner at World Toyota!! Thank you! Dianne Landry More

Jack, Mike and the finance department were courteous, honest, fair and professional during my car buying process. They negotiated the deal in a fair and professional manner. I would recommend this dealer honest, fair and professional during my car buying process. They negotiated the deal in a fair and professional manner. I would recommend this dealership as a result of the manner in which they treated me through out the buying process. More