World Toyota

I appreciate the professional and caring service we received from the moment we walked into the dealership. Earnest Danson did a great job of getting a clear understanding of what we were looking for a received from the moment we walked into the dealership. Earnest Danson did a great job of getting a clear understanding of what we were looking for and showed us only trucks that met with the criteria we had specified to him. I am 66 years old so I have bought many automobiles and delt with a number of sales and service people. This was without a doubt the most positive experience I have ever had purchasing an automobile. The finance manager was also outstanding in the caring way that he handled our paper work. Our entire experience which Earnest led us through was focused on our needs ad preferences. There was never any pressure or deception about any aspects of the deal. Earnest and all the folks we delt with were open and honest in their dealings with us. I reccomend Earnest Danson without exception to anyone looking for an automobile. Robby Carroll Atlanta, Georgia More

World Toyota gets a 5 EVERY TIME!!! I am ALWAYS pleased with the service that my highlander receives and the friendliness with which I am greeted. Apparently professionalism is still alive and resides at with the service that my highlander receives and the friendliness with which I am greeted. Apparently professionalism is still alive and resides at World Toyota. Everyone who has assisted me with my vehicle has provided excellent service. However, GIVE DANIEL JOFFE A RAISE!!! I have encountered a lot of people in customer service type positions who had no customer service. He is the rare exception. The ENTIRE staff at World Toyota deserves a job well done award. More

My Service rep, Marsha is very professional and knowledgeable. I feel very comfortable knowing that she is handling my car. The overall experience is always satisfying, I wouldn't go anywhere e knowledgeable. I feel very comfortable knowing that she is handling my car. The overall experience is always satisfying, I wouldn't go anywhere else. Word Toyota, exceeds where other will fail to.. More

I called World Toyota to make an appointment for 25K mile checkup. I asked the price of the service and Daniel Joffe checked my records and noted that I had previously had an alignment done and probably did checkup. I asked the price of the service and Daniel Joffe checked my records and noted that I had previously had an alignment done and probably didn't need one this time around. He quoted me a price for the service. I brought the car in the night before my appointment- it was 5PM, Daniel was on the phone, graciously helping a customer who had many questions. He did not attempt to cut the customer off even tho he said he was leaving to go home. Then he talked w/me about my service, what they would do and that they would also wash and clean my car/no charge. He was ready to go, but I never felt hurried. Great customer care. I picked up my car the following day. Daniel was not there. I told the cashier to please let Daniel know how impressed I was...not only did he help me get the best service at the best price, but the price was even lower than he had quoted me. The car was immaculate - I have been in many service garages in the past as I've lived in Atlanta and this area for 40 yrs. This was by far the best service I have ever received. You bet I'll tell my friends, and I will be back! Patsy Frenzel - satisfied customer! More

Upon arrival for service I was greeted by Stephen Raymond, who opened my door and asked what he could do for me. I told him I was there for an oil change. He then found out we were in the market for Raymond, who opened my door and asked what he could do for me. I told him I was there for an oil change. He then found out we were in the market for an additional Toyota because we have had such an excellent experience with our 2005 4-Runner. He walked me over to the showroom and introduced me to a salesman who proceeded to show me the new models available. My car was ready when I returned and I found it washed and sparkling. I live 15 or more miles from this dealership but continue to use them exclusively for service because I can count on excellent/superior customer service and care for my car. We will purchase another Toyota from World Toyota because we know we will get a very competitive price and excellent service department to service our car. More

My car buying experience on 2/23/09 at World Toyota was excellent. After much car buying research and recent dealing with another local Toyota dealership that led me to walk from the negotiation that I fe excellent. After much car buying research and recent dealing with another local Toyota dealership that led me to walk from the negotiation that I felt was pressuring me to buy, I must say that the car buying experience at World Toyota was very professional and with ease without pressure. After comparing out the door prices of other Toyota vendors, I felt I got a good deal. More

From the minute that I pulled into the dealership Stephen helped assess what was needed and made me feel comfortable with the work being done. I was able to continue with my day by using a rental vehicle an helped assess what was needed and made me feel comfortable with the work being done. I was able to continue with my day by using a rental vehicle and my car was ready before I expected it to be. The process was easy and stress free, even though my repairs were unexpected, I was happy that World Toyota was there to help me out! More

I believe that I got a reasonable deal on my vehicle, and I believe that I got a reasonable deal on my vehicle, and will definitely go to this dealership to buy a Toyota. Korunn Marks, the sales consultant I believe that I got a reasonable deal on my vehicle, and will definitely go to this dealership to buy a Toyota. Korunn Marks, the sales consultant and Ahmad in financing were excellent. Muhamed Njie, and a another sales consultant were also very helpful during a follow up visit. More

This is a first class dealership. The customer service is impecable and the staff from top to bottom has an outstanding adherence to the highest standards of customer service. We went in on a Saturday and th impecable and the staff from top to bottom has an outstanding adherence to the highest standards of customer service. We went in on a Saturday and three days later we had a brand new Venza. It was done graciously, without rancor, and this dealer makes it a pleasure to buy a car. No buyer's remorse experienced whatsoever. Don't wish to sound snobby but the experience and treatment you get at World Toyota in Atlanta is something you'd expect only from a Mercedes, BMW, Audi, or Lexus level of dealership. I would go further to say that the experience at World is even superior to those mentioned because they do it with open, direct,and honest communication and interaction (not just customer service polish). Our other car is an Audi. We may replace that one with another Toyota from World. More

I have been a customer of World Toyota since 1998. That speaks volumes, in and of itself! With our purchase of our new Tacoma, we had a more than EXCELLENT experience (is that possible?). From our fi speaks volumes, in and of itself! With our purchase of our new Tacoma, we had a more than EXCELLENT experience (is that possible?). From our first on-line contact with Korunn to the phone calls that followed to scheduling an appointment, to our initial reception and introduction to Korunn & Mohammad, to "working the deal" with Mike, to completing the paperwork with Rohan, to considering accessories with Jay (GO VOLS), to taking possession from Steven...it could not have been better! The courtesy & genuine concern of ALL the employees, their thoroughness in every aspect of making our purchase, and their follow-thru afterward are unequalled by any other retail business we know. WORLD TOYOTA does not just sell, they provide SERVICE to their customers. We have always taken our 2004 Solara to the Service Dept and it still runs and looks like NEW (thanks Steven). We have, and will continue to, recommend this dealership to anyone we know who is "in the market". THANK YOU WORLD TOYOTA! And congratulations on winning the PRESIDENT'S Award. Your dealership truly deserves such praiseworthy recognition. More