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World Toyota

Atlanta, GA

4.4
1,646 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,646 reviews

August 10, 2024

Marked my brake pads before service to replace pads. After service looked at brakes and the paint marks were still there. The pads had not been replaced. More

by talmofence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry Allen
Aug 12, 2024 -

World Toyota responded

I apologize for the overall negative experience you had with us. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at curtissmith@worldtoyota.com. Curtis Smith, General Manager

August 10, 2024

World Toyota sold me a key fog and didnt ensure it was programmed completely. Then they didn't grant my request asking to speak with a manager. Then I called again and the customer service representative More

by Angel B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glenn
Aug 12, 2024 -

World Toyota responded

I apologize that your experience was anything but satisfactory. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at curtissmith@group1auto.com Curtis Smith General Manager

August 10, 2024

While my experience was fine, I did have an opportunity to witness. Interaction with the elder population, which could be better. More

by ellis.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 13, 2024 -

World Toyota responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, we will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Curtis Smith General Manager curtissmith@worldtoyota.com

August 09, 2024

My experience with the service department was great! Rahel, our service tech , explained everything and kept us advised about when the car would be ready More

by misselaineous420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahel
Aug 11, 2024 -

World Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 06, 2024

Good costumes and services Juan is the best thanks very professional and fast service . I am so glad about Chamblee Wold Toyota . More

by Dinorah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, Aaron Elias
Aug 07, 2024 -

World Toyota responded

Hi Dinorah, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 06, 2024

Terrible service! ! They only care about the money. I went in for a routine service and they tried to push $300 of extra services to me and even sent me a link to sign More

by frosty6446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Quincy Mosley
Aug 09, 2024 -

World Toyota responded

frosty6446, We sincerely apologize for the terrible experience you had at our dealership. Your satisfaction is our top priority, and it’s clear we fell short. We understand your frustration with the unnecessary services and the battery issue. We’re committed to making things right. Your feedback is valuable to us as we strive to improve our service. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database, so I would greatly appreciate it if you could get in touch with me using the email address provided below. Your cooperation will help us resolve this issue promptly. Thank you, Curtis Smith General Manager curtissmith@worldtoyota.com

August 03, 2024

This was my time at World Toyota and what I got was noting but courtesy and professionalism. Philip Vo was my advisor and he was awesome! More

by mahenderson64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Vo
Aug 07, 2024 -

World Toyota responded

Hi, thank you for taking the time to leave a review for us at World Toyota. We're happy we could meet your expectations! We hope to see you soon!

August 03, 2024

My service appointment was handled promptly and efficiently, and was completed with a written report of findings. More

by phyllisbazinet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Menz
Aug 07, 2024 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2024

Alex was very helpful and took care of everything I needed. Word Word Word Word. More

by mmoseley88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Aug 02, 2024 -

World Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to Alex here at World Toyota! We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2024

I’ve experienced great customer service every time I’m there! Special thanks to my most recent service advisor, Tim Clark! More

by Kellitrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Clark
Aug 02, 2024 -

World Toyota responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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