World Toyota

Every experience that I have had with the Service Department at World Toyota has been excellent. Without a doubt, Marsha Vergelin has provided me with the highest level of customer service on every Department at World Toyota has been excellent. Without a doubt, Marsha Vergelin has provided me with the highest level of customer service on every occasion. I would highly recommend her and the Service Department Team at World Toyota to anyone. More

the personel at world toyota was very helpful. they tried their best to work with me in order to get me what I wanted. The customer service was outstanding. Everybody was working together in the same interes their best to work with me in order to get me what I wanted. The customer service was outstanding. Everybody was working together in the same interest that is make the customer's experience as good as possible. More

Hee Soo is by far one of the best service techs I have ever delt with. He knows what is wrong and what needs to get done but isn't afraid to tell you if something is wrong and you should hold off on fixi ever delt with. He knows what is wrong and what needs to get done but isn't afraid to tell you if something is wrong and you should hold off on fixing it for a while. I think that's one of the best parts about working with Hee Soo. He makes sure you get what you need and nothing more and nothing less. I would recomend using him to anyone who has a toyota. Hee Soo is also willing to go to bat for you when you need someone else on your side against the dealership. More

Chandra helped us purchase our new RAV4 Limited. She was very knowledgeable, professional, upfront, and helpful. Chandra did it all, from gassing up the car to making sure the detail crew didn't miss a was very knowledgeable, professional, upfront, and helpful. Chandra did it all, from gassing up the car to making sure the detail crew didn't miss anything before she gave us the keys. As for the dealership--World Toyota didn't play the "bait-and-switch" or "hide the ball" games we had experienced at other area dealers. We got a good car, and at a fair price. And most importantly--we didn't have to submit to a bunch of annoying games to reach that point. We'd recommend Chandra and World Toyota to anyone who asked. Thanks again, Chandra! More

I had questions about the nature and cost of the paint touch-up that my car needed and the approximate time that would be required and got a detailed explanation from Greg about what procedures would be u touch-up that my car needed and the approximate time that would be required and got a detailed explanation from Greg about what procedures would be used, what time was needed and what the cost might be. The results were better than I could have imagined, the finish had that new car appearance, the time was as estimated and the cost was on the mark. This was a most satisfactory experience for me. More

I would like to extend a very special thanks to Jay Walkup and Andrew Mcknot for helping me remove the subwoofer from my 2009 Toyota Tacoma, I purchased from World Toyota (sales person - Chandra Mayo). Walkup and Andrew Mcknot for helping me remove the subwoofer from my 2009 Toyota Tacoma, I purchased from World Toyota (sales person - Chandra Mayo). Jay and Andrew took great care to not only help me figure out how to remove the speaker but they did the job and did not charge me a fee. I knew from the moment I purchased my Tacoma that I wanted to remove the speaker as I needed the extra room so that my dog would be able to stretch out in the back seat of my access cab. Once again, I would like to offer a very big "Thank You" to Jay, Andrew and Chandra and the whole World Toyota team for making my purchasing experience at World Toyota one of extreme pleasure. Have a wonderful day! Michel E. More

I have been a long time customer of World Toyota's service department and have nothing but high marks for them. They strive to make every visit as pleasant an experience as possible and they are most service department and have nothing but high marks for them. They strive to make every visit as pleasant an experience as possible and they are most attentive to the customer's concerns. Have never been disappointed with their service, professionalism or courtesy. Daniel was my most recent service representative and was most knowledgeable and helpful. I highly recommend World Toyota service department for first-rate car care. More

Brian Murray provided exceptional service and made an extra effort to make sure that my needs were met. He willingly provided me with all parts and labor costs up front so that I could do some cost comp extra effort to make sure that my needs were met. He willingly provided me with all parts and labor costs up front so that I could do some cost comparisons with other service providers. He also provided me with a loaner car (without me even asking). This was a very nice perk and saved me a great deal of inconvenience. I really appreciated his personalized customer service. More

Greg was great in helping us get our Toyota Sienna repaired. Our minivan was hit in a parking lot and the rear bumper was damaged. Greg was very thorough and made the process as painless as possible. repaired. Our minivan was hit in a parking lot and the rear bumper was damaged. Greg was very thorough and made the process as painless as possible. We will be back if we have another incident and will recommend the body shop to friends and neighbors! More

Our service experience was absolutely perfect! Phillip could not have been friendlier, more attentive or more efficient. We could not have asked for a better service representative, because we don't beli could not have been friendlier, more attentive or more efficient. We could not have asked for a better service representative, because we don't believe that there could be one. Thanks for hiring really good people! Tom & Janet Walsh More