World Toyota

I purchased a 2009 Toyota Highlander Limited from World Toyota in late June. It was definitely my best car purchase experience to date. The salespeople were not pushy - we went by and test drove the car Toyota in late June. It was definitely my best car purchase experience to date. The salespeople were not pushy - we went by and test drove the car twice; each time, when we finished the drive, the salesperson shook our hands and asked us to let him know if we have any question. We were able to make our decision at our own pace, without any of that "what can we do to get you in this car today" hassle that most dealership make you go through. After the test drives, we were able to negotiate the price over emails (many dealerships refuse to do this), then come in to put down our deposit. The price we ended up with at World Toyota was almost $4,000 less than the price we were offered at Marietta Toyota! After we took delivery of the car, the dealership called us a couple of times to thank us for the purchase and to ask us whether we had any questions about the car. All in all, this was a great experience (you don't often hear that about car purchase!). I would recommend this dealership to all of my friends and family. More

Phillip is very polite but in a friendly kind of way. I thought some things had to be looked at in my last 55.000 mile service (july 2009) but he deemed it not neccessary because they will be done automati thought some things had to be looked at in my last 55.000 mile service (july 2009) but he deemed it not neccessary because they will be done automatically at the 60.000 mile service. It was a waste of money. I like that in a dealer to be that prudent with my money. Besides I always get dropped off at home and picked up again when my car is ready, I seldom have to wait long for a driver. Excellent service all around. Good work, Phillip! More

Jerry Bearden is a joy to work with. He is always professional, courteous, knowledgeable, friendly and responsive. If there is ever a problem, Jerry and the other guys at World Toyota will mitigate professional, courteous, knowledgeable, friendly and responsive. If there is ever a problem, Jerry and the other guys at World Toyota will mitigate it. Jerry always calls to keep me apprised of what's being done to my SUV. He doesn't "assume" that I want particular work done that was not pre-authorized; however, Jerry calls me to describe why more service needs to be performed and how much it will cost. He never pressures me to get "extra" service performed but explains why I need it. I would highly recommend Jerry Bearden to other Toyota service customers. More

We've been coming to this dealership for almost 5 years now. They know me by name and even know my voice over the phone. They have the best customer service for any dealership and should be a role model fo now. They know me by name and even know my voice over the phone. They have the best customer service for any dealership and should be a role model for others. Dumas has always followed up and ensured that everything is done correctly. I recommend all of my coworkers and friends to take they cars. More

Brian is very patient and helpful. After my car was serviced, I also received a free car wash. He definitely went the extra mile for me an my car and it is greatly appreciated! I had a bad experience a serviced, I also received a free car wash. He definitely went the extra mile for me an my car and it is greatly appreciated! I had a bad experience at another Toyota service department which caused me to use other service shops for my car's maintenance, but my wonderful experience at World Toyota's service center has forced me to strongly consider going to World Toyota for all of my vehicle's future service needs. More

Well trained. Thorough and professional approach to the process. Transparent in discussions about what could and could not be done. Enthusiastic about options and committed to making 'it' happen. While process. Transparent in discussions about what could and could not be done. Enthusiastic about options and committed to making 'it' happen. While at times the process and dialogue seemed forced and rehearsed, there was enough humanity and spontaneity to make me feel that there was a genuineness in the effort. I would recommend this dealership and the specific individuals involved to others. More

JERRY IS AWESOME!!!! He made it possible for me to be drop off at work and picked up in the evening!! He is EXCELLENT!! I really enjoy the customer service at this location. I also got my car wash at no drop off at work and picked up in the evening!! He is EXCELLENT!! I really enjoy the customer service at this location. I also got my car wash at no charge!!! Whoo hoo!! I love this place! I will defintely be back. More

Brian Murray could not have been more helpful and supportive. The part I needed was unavailable for more than a week. Brian made sure I was mobile with a rental car and kept me apprised of the statu supportive. The part I needed was unavailable for more than a week. Brian made sure I was mobile with a rental car and kept me apprised of the status of the project. What tops "excellent"? SUPER excellent! Drea Besch More

Jerry Bearden is the service representative I always ask for because he goes the extra mile for the customer. For example my wife's car was purchased from World Toyota with an extended warranty and for som for because he goes the extra mile for the customer. For example my wife's car was purchased from World Toyota with an extended warranty and for some reason her copy was misplaced. When a warranted item (charcoal device) neeeded replacement Jerry located the warranty at World, verified it was covered and had the repair done. More

When I came to this dealership, I had previously visited When I came to this dealership, I had previously visited three others toyota dealerships, so upon entering I told the salesman (Hassan), I am loo When I came to this dealership, I had previously visited three others toyota dealerships, so upon entering I told the salesman (Hassan), I am looking, do not pressure me to buy." I must say he did just that, and by the end of the day I was driving my new camry. Everyone was pleasantly friendly, and really displayed courtesy to the customers. I truly had a great experience at this toyota dealiship. I live five miles from a toyota dealership and could have given them my business, however, when I visited this particular dealership, apparently, they thought I was just kidding..that maybe I did not look like the person who can buy a camry. Imagine they told me to go to "Chevolet." Thank you World Toyota. You guys are the best. I will highly recommend this dealership to all my friends and family. Kudos to Hassan, Will, and the Managers who worked with us. More