World Toyota

World Toyota provided me with the best customer service I have ever experienced at a car dealership. My salesperson (Roy Samuel) was fantastic and exhibited a level of integrity that was far and above any I have ever experienced at a car dealership. My salesperson (Roy Samuel) was fantastic and exhibited a level of integrity that was far and above any I have ever experienced. He is a man of his word, and that is a rare find in the car sales business. On top of that, the dealership was willing to sell the vehicle (a 2010 Camry LE) at a very competitive price. For any vehicle purchase I make in the future, I will be sure to stop by World Toyota to give them an opportunity to compete for my business. More

Extremely friendly, Marsha was! I mentioned a question about my upper rear window heaters, and she personally spent what seemed to be considerable time addressing it, asking mechanics, and then calling co about my upper rear window heaters, and she personally spent what seemed to be considerable time addressing it, asking mechanics, and then calling corporate just to see why it wasn't. She was very personable in explaining how she too learned that the upper 'heater' lines are actually the antennae. She also spent time explaining how to clear the maintenance alarm in case I may happen to have to get an oil change somewhere else for any unexpected reason. She was a big reason I was happy to be at World Toyota! I tell you though, the fact that the tire rotation was $14 bucks, for my first time ever using World Toyota, was a very good-faith price that makes me believe they charge reasonably for service. I was nervous, but there's no doubt that of all Toyota dealerships I live & work by, I will be bringing my car to World Toyota next time! Thank you for superb service!!! (Also, thank you for making this survey brief!) More

Roy and Chris were so friendly! They listened to what our family's needs and they were able to accommodate us. It was pressure free and comforting to work with them. They really treated us like family. Th family's needs and they were able to accommodate us. It was pressure free and comforting to work with them. They really treated us like family. There's nothing more to say...wonderful customer service! More

Jerry has helped us in the service department for many years. We ran into an issue while driving home from vacation, in the middle of Virginia. Eventhough we were not in Atlanta, Jerry consulted with us years. We ran into an issue while driving home from vacation, in the middle of Virginia. Eventhough we were not in Atlanta, Jerry consulted with us remotely to confirm what we were told in VA, giving us great peace of mind. Thanks Jerry! More

I Just bought a Sienna from this dealership, I would I Just bought a Sienna from this dealership, I would like to note that i got the the best attitude from Roy.s, Actually its the third time i am I Just bought a Sienna from this dealership, I would like to note that i got the the best attitude from Roy.s, Actually its the third time i am visiting this dealership, in the first two times i visited this dealership, my colleges were buying their car and i am sure that without Roy's help, this would not be happening. although the sales mangers were little hard on him, he knew how to deal with them and we got to the agreed price. Also after the sale, he is giving the customer the feeling that he got the best for his money, which i think its the most important factor while coming to analays the agent and the dealership. More

I used World Toyota to repair my car after I was side-swiped while parked. World Toyota was easy to work with in scheduling the appointments and performed the work as they had scheduled. All the e side-swiped while parked. World Toyota was easy to work with in scheduling the appointments and performed the work as they had scheduled. All the employees were friendly and helpful. I picked up my car right on time. It looks great, was freshly washed, the dents and scratches completely repaired. I will definitely use them again. Brady kept us in the communication loop and all was repaired with as little inconvenience as possible. More

To state my overall service as being "great" is an understatement. I am in the customer service industry and everywhere I go I rate the level of service I demonstrate against what I receive, thes understatement. I am in the customer service industry and everywhere I go I rate the level of service I demonstrate against what I receive, these employees (Merlene, Susie, Shawn, Brady and the actual collision "repair" team members) made my horrific collision situation seem like a walk through the park. I have been driving for over 20 years, and have never been involved in any automobile accident until now. From the evaluation of my car damages until the day I was to pick up my car, my service was beyond EXCELLENT! In other words, I wasn't treated like another customer with a damaged car to repair it was a geniune care, for my well being. The above employees should be commended for more than a job well done…because I wasn’t a customer that day I was family! My car not only received a collision repair job but a car wash, and it was also vaccumed out...now that's service without asking! Another satisfied customer, Ms. Sharon J Thomas (404) 554-7285 More

Jerry is extremely helpful and clear. He explains problems and options thoroughly. I feel that I can trust his assessment of my car's problem. He assured my car was fixed in a timely fashion, and problems and options thoroughly. I feel that I can trust his assessment of my car's problem. He assured my car was fixed in a timely fashion, and kept me updated regularly of the progress. I would highly recommend. More

Daniel IS EXCELLENT!!!!! He simply made my day by Daniel IS EXCELLENT!!!!! He simply made my day by simply being AWESOME!!!! He had a throrugh professional approach and was enthusiastic. He also Daniel IS EXCELLENT!!!!! He simply made my day by simply being AWESOME!!!! He had a throrugh professional approach and was enthusiastic. He also got my car washed at no charge!!! I think he should be rewarded for the great work he is doing at your dealership. More

I had researched the Venza for several months. I found the Venza on World Toyota's website that had exactly what I wanted on it. I was given a Customer number so I could see anyone by walking in. Everyon the Venza on World Toyota's website that had exactly what I wanted on it. I was given a Customer number so I could see anyone by walking in. Everyone was very helpful in getting the specifics worked out in the deal. World of Toyota has a lot of extra care given to their customers that I have never seen at any other car dealership. After completing the sales with Korunn and Andy, they made sure that they extended an invitation to me to come to one of the Owner's Seminars the dealership holds every 3rd Thursday that allows owners to talk to the staff and learn better ways to take care of their vehicle. Korunn then introduced me to Jay so that he could explain their XTime Service website. This service is very nice. You can schedule your service online and see the price of each item that you need to have done. After Jay finished showing me all of the service capabilities and potential accesories for my vehicle, he introduced me to Jorome to finish my paperwork for my purchase, but not before he extended an invitation for me to attend an Owner's Seminar. Jorome went through all of the paperwork and explained everything. My final stop was to meet the General Manager, Jack Brennan. Jack made sure that my experience had been an excellent one. He also invited me to attend an Owner's Seminar. He explained everything that is done at the Seminar. Jack also made sure that I knew that his cellphone is on the back of every business card (it really is) and that he is available any time to handle any issues I might have. Since I don't live in Atlanta, Jack stated that if I was having my vehicle serviced some where that I live and I didn't feel that I was getting the type of service that I should to call him and he would call that General Manager and fix it. Now that's service! I've always dreaded having to trade vehicles, but this experience certainly changed that. More