World Toyota
Atlanta, GA
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AS ALWAYS PHIL WAS A HUGE GELP. I CAME IN FOR A BRAKE SERVICE JOB ON MY 2005 TOYOTA CAMRY AND PHIL HANDLED IT VERY WELL. BECAUSE OF HIS OUTSTANDING CUSTOMER SERVICE WITH ME, THAT IS PART OF THE REASON W SERVICE JOB ON MY 2005 TOYOTA CAMRY AND PHIL HANDLED IT VERY WELL. BECAUSE OF HIS OUTSTANDING CUSTOMER SERVICE WITH ME, THAT IS PART OF THE REASON WHY I WILL ALWAYS BRING MY CAR IN TO WORLD TOYOTA. NOW THE PRICE OF THE BRAKE JOB FOR MY SERVICE WAS COSTLY, CONSIDERING I'M A LONG TIME CUSTOMER SINCE 1998, BUT SINCE IT WAS DONE WITH TOYOTA CERTIFIED TECHS WITH GENIUNE TOYOTA PARTS I CAN UNDERSTAND. SO PLEASE CONTINUE WITH THE GOOD WORK AND I WILL REMAIN A LONGTIME CUSTOMER. More
Everyone was very polite and very professional I felt Like Jerry took time to explan everything to me and did not presure me in to getting stuff done that did not need to be done and if it needed to get Like Jerry took time to explan everything to me and did not presure me in to getting stuff done that did not need to be done and if it needed to get done he explained why I nedded it fixed. Thank you for having employees like that. I ddefiantly would recommend this dealership to my family and friends. More
I arrived at the dealership with no appointment, and was greeted by the service representative who was extremely courteous and friendly. He got my vehicle registered for service in a matter of moments and t greeted by the service representative who was extremely courteous and friendly. He got my vehicle registered for service in a matter of moments and told me he'd arrange for me to be driven to my office. I waited in a comfortable waiting area where I had access to free (and pretty good) coffee, and free wireless internet service. I was delivered to my office door, and I got a call that my car was ready even before it was promised to me. I was picked up and brought right back to the dealership where Terry was waiting for me with my car - it was even washed and cleaned inside! What a nice surprise! Everyone was as nice and as helpful as could be, and I was 200%+++ satisfied. Thanks so much to everyone at World Toyota, especially Terry. More
Nathan was amazing, he even went to help me restart my car (which stalled 2 blocks before I reached the dealership) and went above and beyond excellent customer service. Phillip was very friendly, helpfu car (which stalled 2 blocks before I reached the dealership) and went above and beyond excellent customer service. Phillip was very friendly, helpful, kept me updated with the repairs in a very timely manner. The overall staff showed me the great customer service, professionalism, and great work. I will only use the services of this Toyota dealership to service my 2 toyotas and in the future to purchase a vehicle, even though it is a longer distance than other places. Thank you!!! More
very knowledgable and helpful. They went all out to make me satisfied. My solara was completed quickly and all work was done correctly. Goodness, they even washed my car. Others don't bother with cleaning. me satisfied. My solara was completed quickly and all work was done correctly. Goodness, they even washed my car. Others don't bother with cleaning. It's a great added touch! I really appreciated the coupon for a FREE 5000 mile service. More
This is the best experience that I have ever had with a service employee at any dealership. What stands out is the time that Jerry took to explain each item of the 60,000 mile service. This allowed me to service employee at any dealership. What stands out is the time that Jerry took to explain each item of the 60,000 mile service. This allowed me to ask any questions, and I really felt like a valued customer. Also, this personal touch allowed me to see what a great value I was getting for the service. Jerry took my experience from excellent to exceptional. Thanks again. More
We went to their dealership a week ago when they did not have the car of our choice. But as soon as they receive the same, they called me and fixed an appointment for test drive. As we went there, they c have the car of our choice. But as soon as they receive the same, they called me and fixed an appointment for test drive. As we went there, they came out to be very friendly, helpful and enquiring all our requirements regarding my new vehicle. We were really impressed by the friendliness of Roy Samuel who helped us all the way from test drive to price negotiation. We also like the nice interactive attitude of Lisa. We think we got a better deal not only in terms of price of the new car, but also in terms of the trade-in value of our old car. The financing part was also great as the business manager explains all the details and it seems to us that she tries to do fix the terms as much as she can in our favour. I must thank Chris and Jack for their resonable explanation and future service promises and appreciation for our business with World Toyota. Overall, I'd like to say that our experience at World Toyota dealership was wonderful not only for their business but also for their friendly attitude and interaction to fulfil customer's requirements. More
Daniel was awesome! He kept me statused on what was going on with my FJ and as promised had be out of there within an hour for my 15,000 mile check up. I had brought several coupons in and Daniel honored the on with my FJ and as promised had be out of there within an hour for my 15,000 mile check up. I had brought several coupons in and Daniel honored the ones I needed: new windshield wipers and new air filter. I will ask for Daniel on my next service visit! More
Service Manager Jerry Bearden is Friendly, Courteous, Professional and went the extra mile to ensure that the quality of the work performed, met the standards of World Toyota; and the Industry's highest Professional and went the extra mile to ensure that the quality of the work performed, met the standards of World Toyota; and the Industry's highest standards as well. Thomas Taylor 678-291-9707 More
Enjoyed our shopping experince - tried to find a Toyota Tacoma from five differnt dealers and these guys came through like a champ. It took them eith days but they did not give up and found us the truck w Tacoma from five differnt dealers and these guys came through like a champ. It took them eith days but they did not give up and found us the truck we wanted. The purchase was fast quick and simple - they did not try and twist our arm to buy anything we did not want. Thanks guays!! More