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World Toyota

Atlanta, GA

Overview
Reviews
Vehicles
4.4
1,646 Reviews
Call Dealership (678) 547-9000
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5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,646 reviews

August 28, 2024

Easy to get an appointment. My guy (Glen) is great to work with. Quick in and out More

by Steverino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn
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Aug 29, 2024 -

World Toyota responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

August 28, 2024

I will not come back world Toyota. Take very long time for waiting in service (2.5-3 hrs). It is terrible. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kory
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Aug 31, 2024 -

World Toyota responded

Mike, I’m sorry for the inconvenience you faced regarding the extended wait time while in service. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database, so I would greatly appreciate it if you could get in touch with me using the email address provided below. Your cooperation will help us resolve this issue promptly. Thank you, Curtis Smith General Manager curtissmith@worldtoyota.com

August 25, 2024

I appreciate the care and attention to detail during my time with Tyron Ross. He explained what was needed thoroughly and was able to pinpoint issues with my brakes. I’ll be back soon. More

by djtn96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyron Ross
Report | Print
Aug 31, 2024 -

World Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 25, 2024

I have used WORLD TOYOTA for years with three of my Toyota vehicles. Professional and courteous and most important, I never felt like I was paying for something that was not necessary. Highly recommen More

by georger143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Machado
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Aug 31, 2024 -

World Toyota responded

Hello, thank you; we appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

August 24, 2024

Always have a great experience when I take my car into World Toyota, the customer service is amazing and my personal experience with Rahel is great, she goes above and beyond to help make her customers fe More

by Cejackson321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahel Atsemet
Report | Print
Aug 31, 2024 -

World Toyota responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 24, 2024

I got the service by August 22 they don't close the oil tank lids and they don't put screwdriver on the right way I just got burned smoking and the oil was leaking More

by Nejatkassim99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dep
Report | Print
Aug 31, 2024 -

World Toyota responded

Nejatkassim99, I apologize you experienced some issues with our service department. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing back from you via my email, curtissmith@worldtoyota.com. Thank you, Curtis Smith General Manager curtissmith@worldtoyota.com

August 22, 2024

Philip Vo was great, he help me as soon as I come to World Toyota. I definitely recommend my friends to World Toyota to see Philip for services and repairs. More

by Summer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Vo
Report | Print
Aug 24, 2024 -

World Toyota responded

Hi Summer, thank you for your kind review; we are happy to pass along your comments to the team here at World Toyota! Thanks again for the recommendation, and have an amazing day!

August 21, 2024

Glen is the reason my family and I continue to choose World Toyota. Glen’s knowledge and customer service are fantastic! More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen
Report | Print
Aug 24, 2024 -

World Toyota responded

Hello Greg, we're happy you found our staff to be so supportive during your experience here at World Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 21, 2024

They keep intouch with you by text messages. They let me know when my car was ready. More

by Carla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Aug 24, 2024 -

World Toyota responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 21, 2024

I had a n appointment at 10am and was in contact with Jeff for the entire time . He was most courteous and informative. He explained what was needed for future work on my car. I’m very pleased with the More

by Bette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff. Don’t know his last name.
Report | Print
Aug 24, 2024 -

World Toyota responded

Hello Bette, we're happy you found our staff to be so supportive during your experience here at World Toyota. We are always more than happy to assist you if anything else comes up. Take care!

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