World Toyota
Atlanta, GA
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We have two Toyota vehicles that I take into World Toyota for all their regular maintenance, and for the occassional out-of-the ordinary service visit. I always have Dumas Andre assist me. And as usual,Dumas for all their regular maintenance, and for the occassional out-of-the ordinary service visit. I always have Dumas Andre assist me. And as usual,Dumas was great - doing the best he can for his customers. More
I have been very pleased with the service at World Toyota, and with my service advisor, Ashley. Scheduling an appointment is easy and the company has been on time with its service. Ashley and the re Toyota, and with my service advisor, Ashley. Scheduling an appointment is easy and the company has been on time with its service. Ashley and the rest of the staff are friendly, knowledgeable, and courteous. Most recently, I brought my vehicle in due to the brake pedal recall. Despite the volume of vehicles affected nationwide, I was pleasantly surprised by how easy it was to get an appointment at my convenience and get the necessary work done. I've been very happy with my 2007 Camry and very happy with how World Toyota deals with its customers. More
Marsha has been an excellent service personnel, she took care of my requirements pretty well. Everyone at the service department was very friendly and profeessional. I would definitely visit the service dep care of my requirements pretty well. Everyone at the service department was very friendly and profeessional. I would definitely visit the service dept. again and also highly recommend it to my friends... Go get it done in an excellent way ... nice waiting lounge, cozy comfortable, great facilities More
Their service was timely and very friendly. I Their service was timely and very friendly. I requested for shuttle service. They dropped me at my requestd place and picked me up after the servic Their service was timely and very friendly. I requested for shuttle service. They dropped me at my requestd place and picked me up after the service was done. While waiting, I called for the status of the shuttle service and I got the update. I am very pleased with everything. Thank you. More
I brought my 2007 Toyota Camry in for the recall check. I was immediately greeted by Terry Allen and my experience was not only grea, but quick. I thought I was only going to get a quick check, but I had I was immediately greeted by Terry Allen and my experience was not only grea, but quick. I thought I was only going to get a quick check, but I had the faulty pedal fixed right away. It was extremely easy and efficient. Although the actual service was several hours, Terry kept me posted on the status of my car the whole time. I was very impressed and so happy that my car has been taken care of by World Toyota and Terry Allen. They made the recall ordeal quite easy and manageable. I will continue to take my car there for regular maintance/service. More
I went in with some specific needs and a budget. They were able to find a car that fit the budget, and even lowered the price a little more. When something didn't work out as I expected, Roy made sure t were able to find a car that fit the budget, and even lowered the price a little more. When something didn't work out as I expected, Roy made sure the problem was addressed and he made sure I was taken care of until I was satisfied. Other dealers played game, and I'm not going to say there weren't any here (big glass central area with managers that only sales people can go in to). But compared with a place like Gwinnett Place Honda, who never showed me a single car in the budget I asked, this place was great. On a personal note, Roy was very nice and seemed quite sincere. He really tried to make sure I was happy and satisfied from start to finish. He answered all questions very quickly, and was very patient with my schedule. I would recommend Roy and World Toyota to anyone. More
I've been working w/Terry in the service dept for yrs and, on the rare occasion I need service, Terry makes me feel like I am his only customer for the day. Also, this visit I also worked with Gretchen and, on the rare occasion I need service, Terry makes me feel like I am his only customer for the day. Also, this visit I also worked with Gretchen and she treated the exact same way. Thx W.T.! More
My experience with World Toyota was by far the most pleasant I've had in shopping for a vehicle at any point in my driving history. The sales persons with whom I interacted were courtesy and informed, pleasant I've had in shopping for a vehicle at any point in my driving history. The sales persons with whom I interacted were courtesy and informed, and most importantly, I felt they were factual, and that their intention was to lay out their selling parameters, and letting us all judge whether we were within the realm of a deal that was acceptable to all parties. After making an intial offer, I was immediate met with a legitimate counter offer that was very acceptable, and eliminated the need for an over-long "meet in the middle" haggling process. Within two hours, I ended up purchasing a used, certified Toyota Tundra that more than met my expectations (and was the best of the seven trucks I looked at over the course of two weeks) at a great price, and received an acceptable offer on my trade-in. I felt informed throughout the process, and again, cannot say enough about how valuable the experience of dealing with an institution staffed with "straight shooters" really is. From my perspective, World Toyota is in the car sales business, and does just that -- sells cars to people who are in the market for a car; what they don't do is try to force a consumer into a situation they weren't looking for to begin with. I would highly recommend this dealership to anyone in the market for a new or used vehicle. More
I bought a new Rav4 from World Toyota. I gave all great ratings because Roy was friendly, worked hard to accommodate us, and gave excellent customer service. He was not a "pushy salesman" which make it dif ratings because Roy was friendly, worked hard to accommodate us, and gave excellent customer service. He was not a "pushy salesman" which make it difficult to me as a customer to work with. When Roy was busy with another customer, Mohammed helped us out. He was just as friendly and helpful. We were overall pleased with our experience and would recommend this Toyotta dealership to friends interested in purchasing Toyota vehicles. More
We had a wonderful experience purchasing a certified pre-owned Toyota from World Toyota. The car was in impeccable condition and the dealership had clearly put a great deal into making sure it was in l pre-owned Toyota from World Toyota. The car was in impeccable condition and the dealership had clearly put a great deal into making sure it was in like new condition to sell. The good online price brought us to the dealership and the price we ultimately got for the car was thousands less than we would have gotten from another dealership for a lesser car. Our salesperson was Mayo and she was wonderful to work with and patient in answering all of our questions. There was no having to deal with middlemen on the lot, Mayo and the sales manager handled the price negotiations face to face (no back room "checking with her manager" while you sit and wait). They were very upfront in offering a good price for the vehicle from the start, avoiding hours of pointless haggling. They also offered a very fair price for our trade in and made sure our new vehicle was pristine before we drove it off the lot. Front to back it was an exceptional car buying experience. The entire staff at World Toyota made it clear that their number one interest was in helping us purchase the car we wanted at a good price. I would highly recommend them to others interested in purchasing a Toyota. More