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World Toyota

Atlanta, GA

Overview
Reviews
4.4
2,155 Reviews
Call Dealership (678) 547-9000
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5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 2,155 reviews

November 25, 2025

Was very disappointed that I had to wait 2 and 1/2 hours for an oil change . More

by Remigailo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan
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November 23, 2025

Always a pleasure. Thank you Glenn I appreciate all of your help and the quick service More

by Lashonamber1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn
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Nov 24, 2025 -

World Toyota responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at World Toyota. If you have any further questions, please don't hesitate to reach out!

November 22, 2025

Poor quality in waiting room. The chairs are old and way too close together making it uncomfortable when people sit down side by side. More

by bankerville40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omogbolahan
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Nov 25, 2025 -

World Toyota responded

Thank you for sharing your feedback with us. We're sorry to hear that the waiting room did not meet your expectations. Your comfort is very important to us, and we appreciate you bringing this to our attention. We are currently in the market for new furniture to improve the space and make it more comfortable for our guests. Your comments help us prioritize these updates, and we hope you'll notice a positive change on your next visit. If there's anything else we can do to make your experience better, please feel free to reach out to us directly. Kristen King Service Manager - World Toyota

November 21, 2025

I was taken on time and my car was completed when promised. The service advisor kept me informed throughout the process. More

by Mjthrasher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Vo
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Nov 23, 2025 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 21, 2025

Friendly, efficient, and in constant updates which is awesome. Service people came right up to the car when we all arrived. No one was ignored ! Jayda was fantastic!!! More

by jnorthcuttbrandes
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayda
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Nov 23, 2025 -

World Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jayda here at World Toyota! We hope you have a great day!

November 18, 2025

Tim and the service department made this such a great experience! Would definitely recommend to family and friends. More

by britt.britt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Nov 20, 2025 -

World Toyota responded

Hi Britt, we're happy you found Tim to be so supportive during your experience here at World Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 18, 2025

Great service. Four tires for the price of 3 can't be beat. Ask for Joel in service. More

by Bruce M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Stein
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Nov 20, 2025 -

World Toyota responded

Hi Bruce, we're happy you found Joel to be so supportive during your experience here at World Toyota. If you have any further questions, please give us a call. We're always happy to help!

November 17, 2025

The associates are great, but actual service time and scheduling is not good. How a software update takes 2 hours is beyond me, especially since I can upgrade a server with far more complexity in less th More

by RWII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaquil
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Nov 19, 2025 -

World Toyota responded

Thank you for the kind words about our team. We appreciate your patience, and we understand how frustrating extended wait times can be. Software updates can vary in length based on the vehicle and requirements, but we know we can improve our scheduling and communication around this. Your feedback helps us improve our processes, and we hope to make your next visit smoother and more efficient. World Toyota - (678) 547-9100

November 16, 2025

Had a great service yesterday. Agent was very nice and did not try to push extra services More

by b.lee.warren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rajae
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Nov 18, 2025 -

World Toyota responded

Hi, your satisfaction is our top priority. If you have any further questions, please don't hesitate to reach out!

November 16, 2025

They are doing their job excellent. Their behaviors was good. They have enough experience and knowledge for their skills. I am happy to visit the world. Toyota dealer. More

by m.aminyaqoubi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Flor
Report | Print
Nov 18, 2025 -

World Toyota responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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