Back

Group 1 Ford of Pensacola

Pensacola, FL

4.7
2,225 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

Directions

By Type

Showing 2,225 reviews

December 24, 2025

Austin was fantastic. I was in from out of town when my skid plate fell loose. He got me in and out quickly. Very thankful More

by RandyC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Seams
December 24, 2025

When for a oil change they took car info and I waited while it was done everything was good More

by frias.gabrielalopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Monarch, Jim Knudsen, Dean Allerheiligen, Marco Barlow, pbuch Admin, Chris Jones, James Collette, Sonic Fonacier
December 22, 2025

This was my first time at the dealership and I a very happy with how I was treated by everyone. More

by Steve.king0404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Jacob n Montana
December 20, 2025

Knowledgeable, courteous, nice waiting area, Montana was very helpful and thorough with her explanation of the work performed More

by rdana629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 21, 2025 -

Group 1 Ford of Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Pensacola. Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2025

Fast service, easy to schedule right on my Ford app. The staff was courteous and attentive. More

by JoeK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher S.
Dec 21, 2025 -

Group 1 Ford of Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Pensacola. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 20, 2025

Andruw our salesman and Chris the sales manager handled our deal with honest no pressure assistance. We told them what we were looking for and they delivered. I haven’t bought a used car in over 40 years More

by kevlismor
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andruw, Chris Jones
Dec 21, 2025 -

Group 1 Ford of Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

December 19, 2025

Judy was great and ensured that all our needs were taken care of. I am truly appreciative of her amazing customer care! More

by Ford Owner 2411
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy LaChance
Dec 21, 2025 -

Group 1 Ford of Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

December 19, 2025

Ayden did a fantastic job on guiding me on what I should do with the new vehicle I just bought which is a mustang and he had some great recommendations on what I should start off doing to keep the vehicle i More

by Anthony.Demarest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden
Dec 21, 2025 -

Group 1 Ford of Pensacola responded

Hi Anthony, we're happy you found Ayden to be so supportive during your experience here at Group 1 Ford of Pensacola. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 19, 2025

This dealership has wonderful, welcoming staff. I was very happy with my first experience with them and was very happy with my staff member Judy. More

by irishangelface
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy
Dec 21, 2025 -

Group 1 Ford of Pensacola responded

Hi, we're happy you found Judy to be so supportive during your experience here at Group 1 Ford of Pensacola. If you have any further questions, please don't hesitate to reach out!

December 19, 2025

Excellent waiting room and efficient intake. The rest of these words are to the arbitrary word count. More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy
Dec 21, 2025 -

Group 1 Ford of Pensacola responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

1
...