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Group 1 Ford of Pensacola
Pensacola, FL
2,430 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 24, 2026
I was communicated with throughout the entire process and I am extremely comfortable with the repairs that were made to my vehicle. Overall a very pleasant experience and Jacob Wagner was very helpful I am extremely comfortable with the repairs that were made to my vehicle. Overall a very pleasant experience and Jacob Wagner was very helpful More
by Doug Queen
Employees Worked With
Jacob Wagner
April 24, 2026
Tristen checked me in and was started immediately. He kept me informed of the progress and my truck was returned to me in under four hours, great job!!! He kept me informed of the progress and my truck was returned to me in under four hours, great job!!! More
by Mikepeaden58
Employees Worked With
Tristen service advisor
April 23, 2026
Noah was my service repersentitive, I had a very plesent and professional experience in the handling of my Vehicle. Kept me informed and was very knowledgeable and I had full trust in his explinations of wo and professional experience in the handling of my Vehicle. Kept me informed and was very knowledgeable and I had full trust in his explinations of work that needed to be done. Highly recommended to my friends as a repersentitive if they need work done at your dealership. Thank you, More
by warrior74
Employees Worked With
Noah
April 23, 2026
Service Department: Judy La Chance got my car in and out, on time, worked a communications glitch to keep us informed, gave spot on advice and rationale for an extra service which might have crippled the car on time, worked a communications glitch to keep us informed, gave spot on advice and rationale for an extra service which might have crippled the car if not addressed. Our by name go to going forward. Great! More
by KDWLake16
Employees Worked With
Dean Allerheiligen
April 22, 2026
Speed and customer service were outstanding! Also ended up being a lot cheaper than I anticipated! Service waiting lounge was very nice Also ended up being a lot cheaper than I anticipated! Service waiting lounge was very nice More
by Kevin.sfc81
Employees Worked With
Montana McDonald
April 22, 2026
Brought in my RV to change out various fluids on the Ford F53 Chassis. After talking with Danny Mcwatters on what I needed, he had an estimate generated the same day and service started the next day. It only F53 Chassis. After talking with Danny Mcwatters on what I needed, he had an estimate generated the same day and service started the next day. It only took two days to get the parts and complete service on five different systems. Danny is doing a superb job for Ford dealers. More
by Aprilia_2004Mike
Employees Worked With
Danny Mcwatters
April 21, 2026
I took my Bronco in for its first oil change. The service I received was top notch! I got there earlier than my appointment time but they got me in right away. The service associate that assisted The service I received was top notch! I got there earlier than my appointment time but they got me in right away. The service associate that assisted me, Sara Reilly, was knowledgeable, professional, and just as nice as can be! I'm very happy with my decision to use them for my oil change and will definitely be back when it's time for the next one! Thank you, Sara! More
by KelBel
Employees Worked With
Sara Reilly
April 21, 2026
Christopher at World Ford is the best! Came in for an oil change and he made sure I was completely taken care of. Professional and helpful — ask for him every time! Came in for an oil change and he made sure I was completely taken care of. Professional and helpful — ask for him every time! More
by kohwee333
Employees Worked With
Christopher
