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Woody Buick GMC of Naperville

Naperville, IL

4.8
422 Reviews
Woody Buick GMC is a family-owned and operated dealership group that currently has two locations in Naperville and Gurnee, Illinois. We have been serving the Chicagoland area since 1998, and we are proud to be one of the largest Buick and GMC dealerships in the state. Woody Buick GMC is a leading provider of new and used Buick and GMC vehicles. We also offer a full range of services, including sales, financing, leasing, parts, and service. Our team of experienced professionals is dedicated to providing our customers with the best possible experience. We are committed to providing our customers with the best possible value. That's why we offer a wide selection of new and used vehicles at competitive prices. We also offer a variety of financing options to fit your budget. In addition to our commitment to value, we are also committed to providing our customers with the best possible service. Our team of experienced professionals is dedicated to helping you find the right vehicle and providing you with the best possible service. We invite you to visit either of our dealerships to experience the Woody Buick GMC difference. We're confident that you'll be glad you did. Our Values At Woody Buick GMC, we believe in the following values: • Excellence: We strive to provide our customers with the best possible experience, from the moment they walk into our showroom to the moment they drive away in their new vehicle. • Integrity: We believe in doing the right thing, even when it's not the easy thing. We are honest and transparent in all of our dealings with our customers. • Service: We are committed to providing our customers with the best possible service. We are always available to answer your questions and help you find the right vehicle for your needs. • Community: We are proud to be a part of the Chicagoland community and are committed to giving back to the community. We're here to help you make the best decision for your automotive needs. Contact us today to learn more.
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1585 W Ogden Ave

Naperville, IL

60540

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Showing 422 reviews

September 28, 2024

Amazing experience and service. Everything was great. The customer service is 100% recomendable and aceptable. More

by giovanni Fuente
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Vinhal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rogelio Galvez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Woody Buick GMC of Naperville responded

Congratulations on your new GMC, Mike! We understand how important it is for our customers to find the right vehicle for them and we are so happy that Rogelio took such good care of you. Please let him know if you have any questions about the features, these new cars are computers on wheels! Thank you for choosing Woody Buick GMC of Naperville and we look forward to seeing you soon. Drive safe!

September 27, 2024

Rogelio was a joy to work with. He either got lucky on the find of my vehicle or he had his game on. I will lean toward the latter with a little luck. Good man and he carried himse More

by Mike Dunn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Vinhal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rogelio Galvez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Woody Buick GMC of Naperville responded

Congratulations on your new GMC, Mike! We understand how important it is for our customers to find the right vehicle for them and we are so happy that Rogelio took such good care of you. Please let him know if you have any questions about the features, these new cars are computers on wheels! Thank you for choosing Woody Buick GMC of Naperville and we look forward to seeing you soon. Drive safe!

September 25, 2024

Exceptional. Rogelio was very professional. He was outstanding and very knowledgeable. This was the best out of state sale I could have ever imagined. More

by hillrm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Vieceli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rogelio Galvez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Woody Buick GMC of Naperville responded

Hillrm, it’s very uplifting to know that Rogelio made a positive impact during your out of state car purchase. It’s always been Woody Buick GMC of Naperville's motto to go above and beyond, in order to provide the utmost customer satisfaction. Please don’t hesitate to reach out if you ever need automotive assistance in the future. Have an awesome day!

September 25, 2024

I would steer clear of Mr. Newcomb as he is a very rude and unprofessional salesperson. He yelled across the parking lot from the front door of the dealership at myself and my More

by Unhappy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Newcomb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Woody Buick GMC of Naperville responded

Thank you for bringing this to our attention. We apologize for the way you and your mother were treated during your recent visit to our dealership. This is not the level of service we strive to provide, and we are disappointed to hear that your experience was anything less than positive. Please be assured that we will address this matter with our team to ensure this does not happen again. We always aim to provide a welcoming and respectful environment for all of our customers. We value your business and would like the opportunity to make things right.

Sep 26, 2024 -

Woody Buick GMC of Naperville responded

Thank you for bringing this to our attention. We apologize for the way you and your mother were treated during your recent visit to our dealership. This is not the level of service we strive to provide, and we are disappointed to hear that your experience was anything less than positive. Please be assured that we will address this matter with our team to ensure this does not happen again. We always aim to provide a welcoming and respectful environment for all of our customers. We value your business and would like the opportunity to make things right.

September 10, 2024

If you are in need of a new car - I highly recommend Woody to you. Sabrina and Shaun made purchasing a car so easy. And - By the way, I love my new car. Thank you!!!! More

by denisegeib67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Shore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Slove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Woody Buick GMC of Naperville responded

Congratulations on your new car and thank you for the fantastic recommendation, Denise! We’re delighted to hear that Sabrina and Shaun made your car-buying experience so smooth and enjoyable. It’s great to know that you’re loving your new ride! If you ever need anything else or have any questions, please don’t hesitate to reach out, we’re here to help!

September 01, 2024

I just bought a 2021 GMC Yukon Denali from Phil Parker at Woody Buick. I have dealt with Phil for the past 25 years, purchasing at least 10 vehicles in that time. He will always take the time to answer all o More

by gnorgaard
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Phil Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Woody Buick GMC of Naperville responded

Thank you for your incredible trust over the past 25 years! We're thrilled to hear that Phil has consistently provided you with honest, knowledgeable, and exceptional service. It's an honor to have earned your family's business as well. Your recommendation is greatly appreciated and we're committed to continuing to provide the same level of care for many years to come!

August 31, 2024

Rogelio, Will and Sabrina were fantastic. Very knowledgeable, helpful and professional. We love our Canyon. More

by dkedrowski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rogelio Galvez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Slove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Woody Buick GMC of Naperville responded

Congratulations on your new GMC Canyon! Welcome to the Woody Buick GMC of Naperville family! We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. We’ll make sure that Rogelio, Will, and Sabrina know how pleased you are with their service. Until next time, take care!

August 24, 2024

Rogelio and Mario did an amazing job on working a great deal my Terrain! I will purchase again in the future. Thank you. More

by Edgar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Morath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rogelio Galvez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Woody Buick GMC of Naperville responded

Thank you for your kind review and for choosing us, Edgar! Rogelio, Mario, and the team are thrilled that you had a great experience with your GMC Terrain purchase! We look forward to assisting you again in the future and making sure your next experience is just as fantastic. Enjoy your new vehicle, and if you ever need anything, please don't hesitate to reach out. Safe travels!

August 22, 2024

Rogelio was the most helpful dealer I’ve worked with. Despite having little time he handled everything in a smooth timely manner. Got me a great deal and was extremely personable. I would highly recommen More

by Dani.jefferson26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rogelio Galvez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Woody Buick GMC of Naperville responded

Thank you for your glowing recommendation, Dani! We're thrilled to hear that Rogelio provided you with such a smooth and efficient experience, even with limited time. It's great to know you got a fantastic deal and enjoyed working with him. Take care and we look forward to assisting you again in the future!

August 17, 2024

Everyone was very helpful and mindful of my needs. Phil took great care of me and great follow up after the sale. More

by Ron S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Morath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Woody Buick GMC of Naperville responded

Thank you so much for your kind feedback, Ron! We're thrilled to hear that you had a positive experience with our team, especially with Phil. It's our goal to ensure that every customer feels valued and well taken care of, both during and after the sale. If you ever need anything in the future, don't hesitate to reach out. We're here to help!

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