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Woody Buick GMC of Naperville
Naperville, IL
420 Reviews
Woody Buick GMC is a family-owned and operated dealership group that currently has two locations in Naperville and Gurnee, Illinois. We have been serving the Chicagoland area since 1998, and we are proud to be one of the largest Buick and GMC dealerships in the state.
Woody Buick GMC is a leading provider of new and used Buick and GMC vehicles. We also offer a full range of services, including sales, financing, leasing, parts, and service. Our team of experienced professionals is dedicated to providing our customers with the best possible experience.
We are committed to providing our customers with the best possible value. That's why we offer a wide selection of new and used vehicles at competitive prices. We also offer a variety of financing options to fit your budget.
In addition to our commitment to value, we are also committed to providing our customers with the best possible service. Our team of experienced professionals is dedicated to helping you find the right vehicle and providing you with the best possible service.
We invite you to visit either of our dealerships to experience the Woody Buick GMC difference. We're confident that you'll be glad you did.
Our Values
At Woody Buick GMC, we believe in the following values:
• Excellence: We strive to provide our customers with the best possible experience, from the moment they walk into our showroom to the moment they drive away in their new vehicle.
• Integrity: We believe in doing the right thing, even when it's not the easy thing. We are honest and transparent in all of our dealings with our customers.
• Service: We are committed to providing our customers with the best possible service. We are always available to answer your questions and help you find the right vehicle for your needs.
• Community: We are proud to be a part of the Chicagoland community and are committed to giving back to the community.
We're here to help you make the best decision for your automotive needs. Contact us today to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 9:00 PM
Tuesday 6:30 AM - 9:00 PM
Wednesday 6:30 AM - 9:00 PM
Thursday 6:30 AM - 9:00 PM
Friday 6:30 AM - 9:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 9:00 PM
Tuesday 6:30 AM - 9:00 PM
Wednesday 6:30 AM - 9:00 PM
Thursday 6:30 AM - 9:00 PM
Friday 6:30 AM - 9:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 420 reviews
April 28, 2021
Thank You Kolby When you’re looking to buy a new vehicle Thank You Kolby When you’re looking to buy a new vehicle I would definitely recommend Woody’s GMC and ask for Kolby. From the moment we arrived at t Thank You Kolby When you’re looking to buy a new vehicle I would definitely recommend Woody’s GMC and ask for Kolby. From the moment we arrived at the door he was welcoming and professional. He made the car buying experience comfortable compared to some others dealerships that we had previously visited.. I appreciate that very much. He helped me get a 2019 Buick Enclave and I absolutely love it. I was originally going to go to a different place for a Highlander and I’m happy I did more research and found Woody’s. Thanks guys for making my car buying experience enjoyable. Cresence and Albert More
by cresenceburies
Employees Worked With
Kolby Thompson ( 5 Stars )
April 26, 2021
Thank you Tom for your help purchasing my new vehicle. You customer service was impeccable and so was your level of patience. I am more than satisfied with my new ride. Thank you again I would definitely You customer service was impeccable and so was your level of patience. I am more than satisfied with my new ride. Thank you again I would definitely recommend you to my friends and family. More
by Aikistadavis
Employees Worked With
Tom
April 20, 2021
Thanks Jerry Iverson!!! We've been dealing with Jerry for the past 6 + years and he hasn't disappointed us. He provides exceptional knowledge, customer service and knows exactly what we are looking for. T the past 6 + years and he hasn't disappointed us. He provides exceptional knowledge, customer service and knows exactly what we are looking for. Thanks Jerry! More
by Pabdullah
Employees Worked With
Jerry Iverson
April 15, 2021
I went in to possibly buy a new car from Woody Buick. Tony was very nice and helpful at first. We took the car out for a spin and I decided to see if we could make a deal. That was my biggest mistake. My Tony was very nice and helpful at first. We took the car out for a spin and I decided to see if we could make a deal. That was my biggest mistake. My car trade in value appraised for 19K through Kelly. They only wanted to give me 16K. I said no deal and was ready to walk. Then he went in to talk to the finance department to see if they could give me a better deal. So eureka, they came up to 18K, which was better, but I was still not completely satisfied. I stated that I needed to sleep on it and work the numbers at home before I decided to sign. I get home and an hour later, I get a call from him stating that they can give me 19K after all and to give him a call back. Thank god I didn't sign anything. After looking at the worksheet he provided, which had all fees, taxes, and interest rate listed, did not agree to the payment schedules that were listed. The end result is it was higher by 3K. He was trying to tell me that I wasn't taking the fees and taxes into consideration. I stated that I was. So the end result is they were trying to bury the 3K somewhere in the transaction and were trying to blindside me. I also had a few other people work the numbers, who are in accounting, and they came up to the same thing. If you want to buy from an honest dealership, I suggest you go elsewhere. More
by ginapace75
Employees Worked With
Tony
March 29, 2021
Enjoyed working with Tom, he got me the vehicle I was interested and the whole process was amazing. I will be sure to refer Tom to my friends. Lee interested and the whole process was amazing. I will be sure to refer Tom to my friends. Lee More
by lee.jagow
Employees Worked With
tom anderson
January 06, 2021
Woody gmc sold me a defective lease on yukon! Worst customer service. The effort by the mechanic was lazy rude and ineffective. They made me trouble shoot it for them and called me in to put gas in it customer service. The effort by the mechanic was lazy rude and ineffective. They made me trouble shoot it for them and called me in to put gas in it so their employee could drive it home and back all week. What a joke. No followup from sales or service More
by Richtamborski23
Employees Worked With
Jeff Kenner, Brian Galloway, Sevil Begoli, Bob Kuhn, Tom Bertic, George Stoll, Sergio Jimenez, Nick Hoxhalli, Jerry Iverson, Frank Hattrem
December 20, 2020
Had a great experience buying a used truck here; the price was very fair and salesman Brian Newcomb is first class--no high pressure sales tactics here. Buying a car can be very unpleasant at some deale price was very fair and salesman Brian Newcomb is first class--no high pressure sales tactics here. Buying a car can be very unpleasant at some dealerships, but not at Woody--give them a shot, and ask for Brian. More
by Cam
Employees Worked With
Brian Newcomb
November 03, 2020
Woody Buick GMC and Brian Newcomb (salesperson) are awesome. I'm a no nonsense car shopper and I made that clear when I walked in. Brian listened to me and never tried to switch gears with me. I fel awesome. I'm a no nonsense car shopper and I made that clear when I walked in. Brian listened to me and never tried to switch gears with me. I felt extremely comfortable through the entire buying process. They were honest and straightforward. They are very aggressive with pricing and I cannot recommend them more. I drove over an hour to check out the dealership and it was worth the trip. More
by Thomas K
Employees Worked With
Brian Newcomb
September 17, 2020
Salesman at Woody Buick - GMC, Phil was the best. He listened to what I wanted in my next vehicle all the way from the specs and the color that I wanted. Then he searched and found my perfect truck for listened to what I wanted in my next vehicle all the way from the specs and the color that I wanted. Then he searched and found my perfect truck for me. Phil then made the purchase of this vehicle go perfectly for me. Delivery of the truck was super easy he walked me through all the features and answered every question that I had asked him about this vehicle. Jeff in the service department has been great with me as well as Phil. Thank You Woody Buick - GMC, Ronald More
by Ronald D
Employees Worked With
May 05, 2020
Great Dealership! I have been buying cars from this dealership since 1992. I just purchased my fourth car. Phil was fantastic! He kept me up to date when he was searchi I have been buying cars from this dealership since 1992. I just purchased my fourth car. Phil was fantastic! He kept me up to date when he was searching for a car for me. The service department is great! Jeff is usually there when I bring my car in to be serviced. He and the other service dept. people are always welcoming. I love that they have late service hours since I have needed to use it in the past. This is a great dealership! More
by Kimberly
Employees Worked With
