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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
539 Reviews

539 Reviews of Woodfield Lexus - Service Center

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June 27, 2024

Everyone is very professional. Service is great done right and on time. This is the third RX350 we have bought at Woodfield Lexus. would not consider anyone else. More

by franann1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Woodfield Lexus responded

We are thrilled to hear that! It is always our pleasure working with you. Thank you for sharing!

June 12, 2024

Always a good job. Washed and cleaned the interior good, except floor mats were still wet. More

by zydsone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Huerta
Jun 12, 2024 -

Woodfield Lexus responded

Thank you for your feedback! Your feedback is invaluable to us. We do our best to get them as dry as possible to get you out in a reasonable time. We look forward to assisting you again!

May 07, 2024

After my recent service, there were a couple of issues that Woodfield Lexus quickly and effectively handled. Matt the tech was even sent to my house to resolve an issue with my glove box. He and my servic More

by ed_ip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt (Tech) - 5/5 stars
May 08, 2024 -

Woodfield Lexus responded

We're thrilled to hear that you're happy with our service and that you've been a loyal customer for so long. Your understanding and support mean a lot to us. Rest assured, we're committed to addressing any issues promptly and doing everything we can to ensure your satisfaction. Thanks again for your feedback and for being part of our community!

January 05, 2024

The service discussion was very clear and concise. Rich researched various options for new tires and was helpful. Pleasure doing business with him. More

by joergiglio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Palicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Woodfield Lexus responded

Glad we could help! Thanks for sharing and for the 5 stars!

December 11, 2023

We went into the dealership for some minor maintenance and was helped by Tommy Mulak in the service department. He was beyond exceptional in the service that he provided to my elder aunt. Her husband ha More

by Georgia Rescues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mulak
Dec 11, 2023 -

Woodfield Lexus responded

It is our pleasure assisting you aunt with her auto needs. We look forward to working with you for many years to come. Thanks for sharing your thoughts. Your support is appreciated. Wishing you a wonderful holiday season from all of us at Woodfield Lexus!

December 04, 2023

Woodfield Lexus dealership and service center are exceptional. On time for appointments and always concerned that the customer is completely satisfied. More

by richard b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Crossman
Dec 04, 2023 -

Woodfield Lexus responded

Thanks for the wonderful review and for being our wonderful customer, Richard! Wishing you a wonderful holiday season from all of us at Woodfield Lexus!

October 17, 2023

I was very pleased. Service was very good and staff members were very polite and professional. Al More

by aezick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
faustino huerta
Oct 19, 2023 -

Woodfield Lexus responded

Thanks for your kind review, Al! We appreciate your support.

October 09, 2023

Woodfield Lexus has always been terrific to work with from sales to service. My car was ready when I was told it would be. Thanks for a great job More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Woodfield Lexus responded

Thanks for being our wonderful customer and for sharing your thoughts! Your support is appreciated.

September 13, 2023

Exceptional service, charging port and wifi, there is water and coffee. But no snacks. W More

by gloria_nneka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Woodfield Lexus responded

Thank you for servicing with us and for your feedback on your visit. All comments are taken into consideration. Look forward to working with you again!

September 09, 2023

Everything was very good. Tony was very helpful This is stupid to have a minimum More

by Bob C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in service department
Sep 11, 2023 -

Woodfield Lexus responded

Thanks for sharing, Bob! Your support is appreciated.

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