Woltz & Wind Ford

Sent in our 2017 Ford Explorer for some recall repairs. We figured why not have them check out why our front wiper blade switch is broke and the wiper blades won't turn off. On the internet we found thi We figured why not have them check out why our front wiper blade switch is broke and the wiper blades won't turn off. On the internet we found this to be a very common problem with Ford Explorers. A quick check on Amazon and a replacement part OEM Motocraft SW7688 can be purchased for 58.00, Woltz and Wind advised it was 99.00. A quick check on YouTube and the repair is shown completed in multiple videos in less than 10 minutes. Woltz and Wind gave estimate of 339.53! After hearing of almost a 50% mark up on the part, and 240.00 for labor I intended to do the repair myself, but was advised that we were still going to be charged 100.00 for diagnostics! Diagnostics, the switch doesn't work and the internet is polluted with proof support that this is a notorious issue! Why would we pay 100 dollars to see if the switch doesn't work! Turn the car on and you can see the blades not shut off is all the diagnostics that is needed. Do you ever wonder why people hate dealerships for repairs! More

Excellent customer service, knowledgeable about their vehicles, warranties, etc. Fair price paid and fair price allotted for trade. Buying process was straight-forward. They'll answer any questions and vehicles, warranties, etc. Fair price paid and fair price allotted for trade. Buying process was straight-forward. They'll answer any questions and/or find the information you are requesting. I believe they set the standard for car buying. Woltz & Wind has been in business for a long time and the reason is attentiveness to customer needs. I cannot say the same for other dealerships who have been around for a while and are expecting customers to buy based on name recognition alone. If you are looking for a new/certified/used car in the Pittsburgh area - I highly recommend Woltz & Wind. Remember - you are buying the dealership just as much as you are buying the car. Ask for Steve Siegel. More

Service was completed on time and to my satisfaction. All the people there were GREAT. the people there were GREAT. More

I went to wotlz and wind Ford purchased my car and left there with 2 hours. I got what I wanted on my trade in and signed the papers there with 2 hours. I got what I wanted on my trade in and signed the papers More

Steve Siegel was excellent from the start, straightforward, and to the point. I bought a used truck and they fixed a couple of the small issues without question and worked with me a bit on pr straightforward, and to the point. I bought a used truck and they fixed a couple of the small issues without question and worked with me a bit on price. I also felt no pressure working with him. In addition I live in Ohio about 1.5hrs away, soon after purchase I needed to get the truck back to them to put on a part that was backordered, they met me half way and gave me a loaner vehicle and delivered the finished truck to my house. Without question Steve went much further than many other salesmen would have, communicated constantly, and returned calls promptly. extremely happy with my purchase, I will definitely be back! Thanks Steve! More

Great working with Joe Myers. I originally leased the car from him and then purchased it from him. Very professional and courteous. Always returned my calls promptly. from him and then purchased it from him. Very professional and courteous. Always returned my calls promptly. More

Received initial email on July 27 that said the listed vehicle was not in but arriving shortly then no further comminations about the vehicle to show status update. vehicle was not in but arriving shortly then no further comminations about the vehicle to show status update. More

Best buying experience ever This was my first time doing business with Woltz & Wind. Let me say, this was the easiest, most hassle fee, zero stress auto buy I have ever made. The This was my first time doing business with Woltz & Wind. Let me say, this was the easiest, most hassle fee, zero stress auto buy I have ever made. The sales team I dealt with was the best, (Paul, Ray, and Lisa) They were fair on my trade in and worked out the price I waned on the truck I wanted, no bait and switch or any old tricks. 90% of this purchase was completed online due to COVID, they made it super easy. I can’t thank them enough nor emphasize how simple they made it. I look forward to doing business with them in the future. More

Made me a deal I couldn't refuse I wasn't really in the market for a new truck but the deal they worked out for me made it a no brainer. It was a super simple process couldn't have be I wasn't really in the market for a new truck but the deal they worked out for me made it a no brainer. It was a super simple process couldn't have been any easier. More

Stay Away. Sales department no complaints. Service department is awful, worst I've ever seen. Jack May leads a team with no care about customer service. The guy Sales department no complaints. Service department is awful, worst I've ever seen. Jack May leads a team with no care about customer service. The guy couldn't care less about you and just wants your money. Wouldn't trust the service department to work on a 5 year old's big wheel. Please do yourself a favor and go somewhere else. More