Winchester Mitsubishi - Service Center

Jacob was great. Friendly and efficient. I will definitely be back. Service was excellent. Thanks Friendly and efficient. I will definitely be back. Service was excellent. Thanks More

I was having my car serviced . Jacob was friendly and efficient. He informed me of the progress of my service. The service was completed in a very reasonable time. Overall it was a Jacob was friendly and efficient. He informed me of the progress of my service. The service was completed in a very reasonable time. Overall it was a pleasant experience! More

The unproffessionalism of this office made our selling experience a complete nightmare. They had my car and clear title for nearly 2 weeks before issuing a payment to me and that was only after I called f experience a complete nightmare. They had my car and clear title for nearly 2 weeks before issuing a payment to me and that was only after I called for 2 days in a row to get it. The check is a hot mess. Our names are spelled wrong and it is $12 short. Katie treated me as if it was my fault that the check was not issued promptly. This is Unacceptable!! More

Not pleased with them at all! I will not be taking my vehicle back nor purchase or recommend the dealership! One, we were promised items (weather tech floor mats) for our vehicle I will not be taking my vehicle back nor purchase or recommend the dealership! One, we were promised items (weather tech floor mats) for our vehicle because of the inconvenience the process was, we have not received them to date. The entire process of trade in, purchase, and afterwards has been a huge pain in the xxx. More

Jacob was courteous and friendly. He kept me informed of the progress of the service on my vehicle. This temporary service location was excellent overall. I had a very positive experi He kept me informed of the progress of the service on my vehicle. This temporary service location was excellent overall. I had a very positive experience. More

The service desk was helpful he periodically kept me updated with my vehicle and made sure everything was taken care of he was a great help updated with my vehicle and made sure everything was taken care of he was a great help More

The Service manager was in contact with us daily but we still had to leave our car for several days for an effort that was told to us, would require one full day. Jacob was friendly but appeared to struggl still had to leave our car for several days for an effort that was told to us, would require one full day. Jacob was friendly but appeared to struggle with different stories coming from the wrenching department. If the pace of the work would slow down a bit, clearer communications could result. Dealerships do not make any money from RECALL work and I can see how it's not the highest priority. We also asked at the beginning of the work that a safety inspection be completed on the car when done, and it was not. The business pace of the Service Department is very fast. Small issues seam to be dropped or forgotten. More

Jacob was easy to deal with and kept me informed about the progress of my car. The issue has been resolved. the progress of my car. The issue has been resolved. More

Jacob Filbert was outstanding. He was courteous as well as friendly. He kept me informed of the progress on the service for my car. The Service Center was very comfortable, as wel He was courteous as well as friendly. He kept me informed of the progress on the service for my car. The Service Center was very comfortable, as well as, clean. More

Jacob and John, our mechanic were so accommodating. I was on my way from Maryland to Alabama when my car suddenly wasn’t running correctly. Unfortunately, the problem had not occurred long enough for a I was on my way from Maryland to Alabama when my car suddenly wasn’t running correctly. Unfortunately, the problem had not occurred long enough for a diagnosis. Their check on my engine gave me the confidence to continue on to the next 8 hrs of the journey and keep going even though it quickly became clear that the problem wasn’t fixed. The actual problem was under warranty and has been fixed in Alabama. More