Winchester Mitsubishi
Winchester, VA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 AM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 903 reviews
Great dealer to do business with. Worked out a deal that worked for me and my payment point on the car I wanted. Tarek was a great guy to work with. Very personable and easy to carry Worked out a deal that worked for me and my payment point on the car I wanted. Tarek was a great guy to work with. Very personable and easy to carry on a conversation with. Delivered on his promis. Couldn't be happier with my experience. More
They never return a phone call or email which i find extremely annoying they are supposed to be there to assist the staff are not up to snuff they are nice just not informed extremely annoying they are supposed to be there to assist the staff are not up to snuff they are nice just not informed More
The staff were friendly and helpful. While I do think it strange to need my car driven to a garage 3 blocks away to perform a state inspection, I believe they did their best to make it a While I do think it strange to need my car driven to a garage 3 blocks away to perform a state inspection, I believe they did their best to make it as smooth as possible. More
Incredible service. They made the whole process so easy. I took my time making the decision but it felt like whole thing breezed by. Romana was great she was calm kno They made the whole process so easy. I took my time making the decision but it felt like whole thing breezed by. Romana was great she was calm knowledgeable and easy to work with. Even the service working with the gentleman in finance went smooth. Great place, hopefully i won’t need to purchase another vehicle soon but if i do i know where I’m going. More
Best dealer ship i have ever been too i will definitely go back to them in the future and sending my family and friends to them go back to them in the future and sending my family and friends to them More
I had a great experience on purchasing my car the salesman Dave was amazing and the marketing rep guy Markell made me feel beyond comfortable and secure. As a team they both showered me with amazing salesman Dave was amazing and the marketing rep guy Markell made me feel beyond comfortable and secure. As a team they both showered me with amazing customer service More
Great service, the staff was polite and informative. The staff kept me informed on how things were going and the approximate time my vehicle would be ready. The staff kept me informed on how things were going and the approximate time my vehicle would be ready. More
VIP service! !!!!!! Diamond Club recommended! Yay, Yay, Yay, Yay, Yay, Yay, Yay, Yay, Yay, yay! !!!!!! Diamond Club recommended! Yay, Yay, Yay, Yay, Yay, Yay, Yay, Yay, Yay, yay! More
Muy buen trato fácil el proceso y recomiendo aRamoma torres que me ayudo e. El proceso. torres que me ayudo e. El proceso. More
I had a very disappointing experience with this dealership. From the start, I felt the communication was overly aggressive up to responding initially. I received multiple calls and texts in one day dealership. From the start, I felt the communication was overly aggressive up to responding initially. I received multiple calls and texts in one day, which felt excessive and made me feel like I was about to be bullied into something. I stated clearly that I would not be coming in due to these abundant communications, and their response was unnecessarily defensive and condescending. What concerned me most was being told they had gotten an “exception” from a bank to approve me, even though I never submitted any personal or financial information to them up to this point. I have no idea how they claim to have an approval without my application. Then to say they would call the bank to cancel it as if I had no other options, came off as a manipulative tactic. This experience left me feeling uncomfortable and disrespected. I would not recommend this dealership based on how they handled our interaction. More


