Winchester Mitsubishi

Very helpful did not push for any extra un needed work will return for future service will return for future service More

Title: Buyer Beware: Scammers in Disguise! I can pin this to the sales person/s directly but don't want to ruin their reputation, if they have any! Walking into Winchester Mitsubishi was o I can pin this to the sales person/s directly but don't want to ruin their reputation, if they have any! Walking into Winchester Mitsubishi was one of my biggest mistakes. From the moment I set foot on the lot, I felt something was off. What was marketed as a dream deal quickly turned into a nightmare fueled by deception and manipulation. False Advertising and Bait-and-Switch Tactics I found an unbelievable deal on a used Outlander online, lured in by an enticing price. However, upon arriving, I was told it was undergoing repairs and wouldn’t be available. A few days later, to my shock, the quoted price had soared by $4,000. Apparently, those repairs were somehow a reason to inflate the cost, leaving me questioning their integrity. Sneaky Fees and Hidden Charges But the real kicker came when I was presented with the financing terms. I was blindsided by an exorbitant $8,000 charge labeled as “mandatory warranty packages.” This fee seemed crafted solely to exploit unsuspecting customers. It felt like a classic scam—get you in the door with a low price, then slap on hidden fees that no one talks about. Misinformation and Safety Concerns To add insult to injury, I was pitched a premium ceramic coating for the car that was hailed as the best in the business. Instead, it turned out to be a rushed, poorly executed job that compromised my visibility at night. When I asked about the warranty period, which was initially touted as 5 years, the reality hit hard: it was only 1 year with the actual supplier. Clarity and honesty? Absent. A Trust Betrayed This experience felt like a classic con, complete with manipulative tactics designed to take advantage of a customer’s excitement and trust. The dealership’s lack of accountability is staggering, as I later learned I wasn’t alone. Numerous others had fallen victim to their schemes, each sharing similar tales of frustration and disappointment. Final Words of Caution If you value your time, money, and peace of mind, steer clear of Winchester Mitsubishi. Their flashy ads and friendly smiles mask a deeply concerning business ethos defined by betrayal and greed. Instead of pursuing what they promise, look elsewhere for a reputable dealership that treats customers with respect and honesty. Let my experience serve as a stark warning: buying a vehicle is significant; don’t make the mistake of trusting a dealership that prioritizes profit over principles. More

Over estimated the costs of repairs items which excludes in warranty services of new purchases vehicles, Therefore the warranty of contract warranty is worth less in warranty services of new purchases vehicles, Therefore the warranty of contract warranty is worth less More

My salesman knew very little about the car he sold me. I was disappointed that none of the features were working come to find out they were all turned off. Car was not detailed properly. I had to go ba I was disappointed that none of the features were working come to find out they were all turned off. Car was not detailed properly. I had to go back to see about an inspection and also too have the front tag plate put on. I also inquired about the refund of the gap insurance. Paperwork was not processed the first time I went back for an alarm going off. I was told that they would cancel it all together coke to find out the guy never processed it the new guy was very rude and said it wasn’t his problem and said he would only prorate it from today forward he finally went and got my file and saw that I was correct I had signed the paperwork but he still didn’t want to backdate it he went to speak to a manager and he agreed I was due the full amount back the guy came back and 1/2 heartily apologized. I felt he did that just because he was told he was wrong. This was my first and last car I will ever buy from them. Now the service ladies are very nice and helpful I was very pleased with how they handled things. More