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Winchester Mitsubishi
Winchester, VA
909 Reviews
Welcome to WINCHESTER MITSUBISHI!
Make your dreams become reality here at WINCHESTER MITSUBISHI where YOU CAN DRIVE YOUR AMBITION. At WINCHESTER MITSUBISHI We are dedicated to assisting you in finding exactly what you’re looking for at a price affordable to your budget.
Visit us today, we are the largest MITSUBISHI dealership in the Shenandoah Valley. Our inventory of over two-hundred vehicles means that you’re bound to find YOURS here! We handpick the highest quality vehicles, and always perform detailed inspections to ensure your peace of mind. Thank you for holding. A member of our team will be with you in just a moment.
At WINCHESTER MITSUBISHI, our commitment to you doesn’t end at point of purchase. We know that all Vehicles need a little routine maintenance. Our Certified service team is here to keep your vehicle as good as new. From oil changes to replacing a transmission, your vehicle is in great hands.Whether you’re looking for a Brand New Mitsubishi or a Certified Pre Owned vehicle, Surely, you will find it at WINCHESTER MITSUBISHI! It’s our priority to help you achieve your automobile goals.
WINCHESTER MITSUBISHI takes pride in serving the community and helping individuals just like you. With guaranteed financing, and unbeatable prices, WHY go anywhere else?? Discover the best deals on the best cars in town and Buy with confidence!
Visit our website to view all available inventory at Winchester dash Mitsubishi dot com. That’s Winchester dash Mitsubishi dot com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 AM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 909 reviews
November 14, 2025
My salesman knew very little about the car he sold me. I was disappointed that none of the features were working come to find out they were all turned off. Car was not detailed properly. I had to go ba I was disappointed that none of the features were working come to find out they were all turned off. Car was not detailed properly. I had to go back to see about an inspection and also too have the front tag plate put on. I also inquired about the refund of the gap insurance. Paperwork was not processed the first time I went back for an alarm going off. I was told that they would cancel it all together coke to find out the guy never processed it the new guy was very rude and said it wasn’t his problem and said he would only prorate it from today forward he finally went and got my file and saw that I was correct I had signed the paperwork but he still didn’t want to backdate it he went to speak to a manager and he agreed I was due the full amount back the guy came back and 1/2 heartily apologized. I felt he did that just because he was told he was wrong. This was my first and last car I will ever buy from them. Now the service ladies are very nice and helpful I was very pleased with how they handled things. More
by Disappointed
Verified CustomerEmployees Worked With
No clue who they are it’s whomever replaced Patrick or Steve
November 05, 2025
Winchester Mitsubishi has a pattern of bait-and-switch behavior that matches what my mother and I have now experienced firsthand. She purchased a 2023 Audi A4, and the dealership promised her a spare key behavior that matches what my mother and I have now experienced firsthand. She purchased a 2023 Audi A4, and the dealership promised her a spare key as part of the sale. They later told her to have the local Audi dealer send them an invoice so they could pay for the key directly. The invoice was sent exactly as instructed — yet Winchester Mitsubishi never paid, and then completely stopped responding to both her and the Audi service department. I have the full email trail, the invoice, and confirmation from Audi that no payment was ever received. After looking into their record, I found multiple BBB complaints from other customers describing the same kind of run-around, which appears to be a consistent pattern. Buyers beware: get everything in writing and do not rely on verbal promises from this dealership. My mother has been left without the key she was guaranteed, and I am now helping her take the issue to small claims court to recover the cost and hold them accountable. This experience feels like a bait-and-switch scheme — unprofessional, unacceptable, and entirely avoidable had they simply kept their word. More
by D.M
Employees Worked With
November 05, 2025
Ramona and Patrick were both amazing to work with. Ramona kept up with everything whilst Patrick did all the financing. Both made great efforts in communicating, but ultimately made this a really enjo Ramona kept up with everything whilst Patrick did all the financing. Both made great efforts in communicating, but ultimately made this a really enjoyable buying experience. These two are solid 10/10's and is the reason why I am going to leave the highest review for the dealership. More
by leekuh72
October 29, 2025
Displeased isn't even the word, Disgusted rather! Mislead, not heard, pushed in a viechle and a payment I'm not wanting, Not given options just told what is what. In appropriate behavior. distrustful Mislead, not heard, pushed in a viechle and a payment I'm not wanting, Not given options just told what is what. In appropriate behavior. distrustful humans More
by rayebird
Employees Worked With
October 26, 2025
Professional and welcoming, from the moment I arrived, the staff made me feel valued and kept me updated on the service being performed. the staff made me feel valued and kept me updated on the service being performed. More
by KJMANSFIELDWV
Employees Worked With
Don't remember the 2 ladies at the service desk's names
October 23, 2025
This was without a doubt the worst car buying experience I have had in over 40 years. I have had in over 40 years. More
by Steve
October 22, 2025
Service dept was great. Always keeping me updated and informed of the service being performed. Rsango and Taylor were absolutely wonderful... the speed of the service was n Always keeping me updated and informed of the service being performed. Rsango and Taylor were absolutely wonderful... the speed of the service was not their fault. the part simply took a tour of the us by truck before they received it! lol More
by rozziemorris
Employees Worked With
Rsango and taylor
October 20, 2025
I purchased a 2018 Jeep compass with 67,000 miles on it the day after I got it home, all the lights on the dashboard came on, and the car would not move. After spending $1200 I was told its a major electri the day after I got it home, all the lights on the dashboard came on, and the car would not move. After spending $1200 I was told its a major electrical problem. So I’m out 22,000 for a car no one can figure out what’s wrong with . More
by destinyschlichting2017
September 20, 2025
Wonderful car buying experience. Clean dealership. Great and knowledgeable employees. Highly recommend this dealership. Love the outlander I purchased. Clean dealership. Great and knowledgeable employees. Highly recommend this dealership. Love the outlander I purchased. More
by Carol
