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Williamson Cadillac - Service Center

Miami, FL

4.7
3,310 Reviews

3,310 Reviews of Williamson Cadillac - Service Center

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July 20, 2025

I made an appointment. Michael set me up with a loaner. He seemed somewhat familiar with the problem. More

by Nasposato
Recommend Dealer
Yes
Employees Worked With
Michael Mckesson
Jul 21, 2025 -

Williamson Cadillac responded

Thank you so much for your feedback. We’re pleased Michael arranged your loaner promptly and hope your service results met your expectations.

July 20, 2025

Easy to schedule service. Great service advisor (Mike Valladares). Work done in time window quoted and good pastellitos and coffee while you wait. More

by PAUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Valladares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Williamson Cadillac responded

Paul, we are so glad that Mike did a great job during your visit! We also love that you enjoyed the extras like pastelitos and coffee- those little comforts matter!

July 20, 2025

Thankful for the car I have snd the excellent service you provide! It is a blessing to count on a place like this. More

by Yeneisy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Williamson Cadillac responded

Yeneisy, your kind words truly warmed our hearts. We’re grateful you feel blessed to count on us, and the feeling is mutual!

July 20, 2025

Very fast and attentive. I had my vehicle towed in and I was in and out within 15 minutes plus my car was done by the next work day. More

by Rose :)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Williamson Cadillac responded

Thank you, Rose! We’re glad John acted swiftly and attentively; getting your vehicle ready by the next day is exactly the kind of care we aim for.

July 19, 2025

My vehicle suddenly died and had to be towed to Williamson. Service Advisor Mike McKesson called me quickly, found the problem immediately and checked to see if they had the replacement part in st More

by JC in Miami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Williamson Cadillac responded

JC, we appreciate your detailed review. Mike’s quick action and dedication during a busy time speak volumes—we’re grateful for your trust.

July 19, 2025

Great service and the best part is they give you a loaner. Other dealers don't offer loaners. More

by GTGARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Williamson Cadillac responded

We're thrilled you enjoyed the convenience of a loaner vehicle—thanks for highlighting that key difference! Thankful for your support.

July 19, 2025

Very professional and quick, loved the waiting area and it was done at no time More

by lauralie1425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Williamson Cadillac responded

Lauralie, thank you! We're happy Julio ensured your visit was quick, professional, and relaxing from start to finish.

July 18, 2025

Prompt, professional, hones Please update my map to reflect Gulf of AMERICA Gulf of America More

by PFALVAREZ720
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Loero
Jul 21, 2025 -

Williamson Cadillac responded

Thank you kindly for your comments! Richard will look into your map request, and we’re glad the service felt professional and timely.

July 18, 2025

Getting picked up was a hassle. Also I believe my repair should have been covered by warranty but they refused. More

by charlotte.donn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carmen Alicea
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rita
Jul 21, 2025 -

Williamson Cadillac responded

Thank you, Charlotte—we're truly sorry for the inconvenience you experienced and appreciate you bringing this to our attention. If you'd like to discuss your concerns further, please feel free to reach me directly at janelysp@wagmiami.com.

July 18, 2025

Excellent service. Always understanding our needs. Competitive pricing and always on time service. Never a hassle and always gives a customer the benefit of the doubt. More

by ROGERSNYDER0
Recommend Dealer
Yes
Employees Worked With
Fede Prudhomme and the advisor
Jul 21, 2025 -

Williamson Cadillac responded

It is so wonderful to hear that our team continues to meet your needs with fairness, punctuality, and great service—thank you for your trust!

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