Back

Williamson Cadillac - Service Center

Miami, FL

4.7
3,306 Reviews

3,306 Reviews of Williamson Cadillac - Service Center

Sort by
July 19, 2025

My vehicle suddenly died and had to be towed to Williamson. Service Advisor Mike McKesson called me quickly, found the problem immediately and checked to see if they had the replacement part in st More

by JC in Miami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

Great service and the best part is they give you a loaner. Other dealers don't offer loaners. More

by GTGARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Excellent service. Always understanding our needs. Competitive pricing and always on time service. Never a hassle and always gives a customer the benefit of the doubt. More

by ROGERSNYDER0
Recommend Dealer
Yes
Employees Worked With
Fede Prudhomme and the advisor
July 18, 2025

Prompt, professional, hones Please update my map to reflect Gulf of AMERICA Gulf of America More

by PFALVAREZ720
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Loero
July 18, 2025

They were very attentive to my concern They attended to me quickly at the time of my appointment More

by torrespioto
Recommend Dealer
Yes
Employees Worked With
Yair Garrido
July 18, 2025

Getting picked up was a hassle. Also I believe my repair should have been covered by warranty but they refused. More

by charlotte.donn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carmen Alicea
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rita
July 17, 2025

I called Julio and told him about a battery issue l had and within an hour Roadside service (Manny) was here and changed my battery. Thank you Manny and Julio for such a great service. More

by JOEANDELENA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Thanks for the service completed on My vehicle. Is performing well and smooth with better fuel economy More

by rafaelbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Everyone at Williamson Cadillac is professional, courteous, and helpful. They go out of their way to assist in anyway they can. More

by Mabel Lamas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McKesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

Just went for the oil change and ended up with a 627. 00 dollars bill.They did not notify me prior of performing the job. Truck has only 17,000 miles. More

by CMEBRAVO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Mayorga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
1.0
This rating includes all reviews, with more weight given to recent reviews.
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Williamson Cadillac responded

Thank you for your valuable feedback- we understand your concern and sincerely apologize for the unexpected charges and lack of prior notification. Transparency is key, and we appreciate you bringing this to our attention—if you'd like to discuss your experience further, please don't hesitate to reach out to me directly at janelysp@wagmiami.com.

Jul 17, 2025 -

Williamson Cadillac responded

Thank you.

1
...