
Williamson Cadillac
Miami, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Getting picked up was a hassle. Also I believe my repair should have been covered by warranty but they refused. Also I believe my repair should have been covered by warranty but they refused. More
I called Julio and told him about a battery issue l had and within an hour Roadside service (Manny) was here and changed my battery. Thank you Manny and Julio for such a great service. and within an hour Roadside service (Manny) was here and changed my battery. Thank you Manny and Julio for such a great service. More
Thanks for the service completed on My vehicle. Is performing well and smooth with better fuel economy Is performing well and smooth with better fuel economy More
Everyone at Williamson Cadillac is professional, courteous, and helpful. They go out of their way to assist in anyway they can. courteous, and helpful. They go out of their way to assist in anyway they can. More
Anthony was and is amazing. Could not have been a smoother process. Ricardo finished the deal flawlessly . Great team! Could not have been a smoother process. Ricardo finished the deal flawlessly . Great team! More
While I’m very happy with the vehicle itself, I was disappointed in the overall service experience at this dealership. As someone who has purchased many vehicles, including from non-luxury brands. I disappointed in the overall service experience at this dealership. As someone who has purchased many vehicles, including from non-luxury brands. I expected more from a Cadillac dealership, especially considering the prestige and reputation the brand carries. Unfortunately, this location did not live up to those expectations. At times, I felt like I was bothering both the salesman and the finance director. There was a noticeable lack of attentiveness and care throughout the process. When it came time to contact my insurance company, my salesman seemed more focused on socializing on his phone and with coworkers than assisting me. Eventually, I was left to handle everything myself, which was surprising for a luxury dealership. The overall service felt rushed and impersonal, far below the standard I’ve received from other dealerships, including ones representing more affordable brands. Cadillac is a luxury name, and the experience at this location simply didn’t reflect that. I hope this feedback is taken seriously and used to improve the level of service provided at Williamson Cadillac on 104 and US-1 moving forward. The vehicles are outstanding, now the service needs to match. More
Just went for the oil change and ended up with a 627. 00 dollars bill.They did not notify me prior of performing the job. Truck has only 17,000 miles. 00 dollars bill.They did not notify me prior of performing the job. Truck has only 17,000 miles. More
Both of them were very professional and also very pleasant and kind. They made the fact that the battery in my car died almost a pleasant experience! pleasant and kind. They made the fact that the battery in my car died almost a pleasant experience! More
Professional. She and the mechanic very human with the problems of others. We need more people Like them . She and the mechanic very human with the problems of others. We need more people Like them . More
Its a great dealership every one is very nice and helpful. I enjoy takeing my vehicle there. Carmen alicea was very nice and helpful. helpful. I enjoy takeing my vehicle there. Carmen alicea was very nice and helpful. More