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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,846 Reviews
Call Service Center (305) 670-7100

1,846 Reviews of Williamson Buick GMC - Service Center

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March 29, 2022

excellent customer service. it was in record time less than an hour . The person who attended me was very kind. More

by RAULPALACIOS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
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Mar 31, 2022 -

Williamson Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

March 29, 2022

It was a pleasure working with Williamson Buick. My car broke down in Marathon and John Varela stated in touch with me every step of the way! More

by Trisha
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2022 -

Williamson Buick GMC responded

Hi Trisha and thank you for your kind words. We are very happy to hear that John was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Juan Santos Service Director juans@wagmiami.com

March 29, 2022

They always do their best to get me in and out quickly. The service employees are exceptional More

by flutterflyzkiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara, Skip Moosang, Alfonso Robleto
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Mar 30, 2022 -

Williamson Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

March 28, 2022

Perfect job and done with convenience. Our service advisor John always makes for a great experience. More

by DRRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2022 -

Williamson Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Juan Santos Service Director juans@wagmiami.com

March 28, 2022

Skip and his team are awesome. Always very professional and helpful. Easy interaction and easy transaction More

by Linjad10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray who books the appointment needs customer service training, Skip Moosang
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Mar 30, 2022 -

Williamson Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 28, 2022

Great service and attention to detail. The service writers are very knowledgeable. Thank you Carlos Gomara for going above and beyond to assure my vehicle was properly taken care of. More

by Arthur Andrade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Report | Print
Mar 30, 2022 -

Williamson Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Juan Santos Service Director juans@wagmiami.com

March 24, 2022

When I pulled in no line! Indoors I found mike McKenna, at counter, signed up for oil change (easy) and he answered some questions I had re: the car info on the steering whee More

by ANCHORMARINEOFMIAMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2022 -

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

March 23, 2022

Amazing customer service. Welcoming and helpful. Answered all my questions. Very fast service and on point. More

by COLOMBIA-93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Report | Print
Mar 25, 2022 -

Williamson Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 23, 2022

Punctual and great service costumer service and waiting room too and Carmen great and greet us right in time More

by mercy820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2022 -

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 22, 2022

I was impressed with Alphonso’s commitment to keep me apprised on a part which was on backorder. More

by Glenn Fefferman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Report | Print
Mar 24, 2022 -

Williamson Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Juan Santos Service Director juans@wagmiami.com

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