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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,845 Reviews

1,845 Reviews of Williamson Buick GMC - Service Center

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April 26, 2022

Got my Car A/C repair and have to go back 2nd time around to get fixed, took almost to weeks for the parts and the car loaner has a “ change oil soon” on the dashboard thus couldn’t travel far due to anxiet More

by SLIM_SANDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Williamson Buick GMC responded

SLIM_SANDERSON, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Juan Santos Service Director juans@wagmiami.com

April 25, 2022

Great team of professionals! Alfonso went above and beyond to satisfy our needs. We always come to this place for our service needs and never left unhappy! Best Service Center in More

by Madi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Apr 27, 2022 -

Williamson Buick GMC responded

Your kind words and fantastic review are greatly appreciated! Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Juan Santos Service Director juans@wagmiami.com

April 25, 2022

I usually have a great experience, but this one was the worst ever of any dealership I’ve ever been to. I was very disappointed. The service writer didn’t keep my abreast to what was going on. Each time I More

by Danielled80
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike V.
Apr 27, 2022 -

Williamson Buick GMC responded

Danielled80, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Williamson Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Juan Santos Service Director juans@wagmiami.com

April 25, 2022

Excellent service and great service customer care very professional and highly appreciated the opportunity to work with you More

by Ocaste9688
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Williamson Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

April 25, 2022

We have been buying our cars from Williamson Cadillac for the last 33 years. They have the best, most courteous and efficient service in all of Florida. Their service compares to no-one. They treat u like More

by JJLANA00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Martinez , Angel Gonzalez, Jimmy Sabbagh
Apr 27, 2022 -

Williamson Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 22, 2022

It’s always a great experience at Williamson Cadillac GMC. They’re service department is always courteous and knowledgeable. More

by SPLLERANDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Moosang
Apr 26, 2022 -

Williamson Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

April 22, 2022

Service took over a month and part of white leather interior on arm rest was dirty. Mechanics must have not covered up the interior at all or well enough where their exposure to grease on their arm mus More

by Jraw479
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Williamson Buick GMC responded

Jraw479 , we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Juan Santos Service Director juans@wagmiami.com

April 20, 2022

Service is always excellent. Wait time is always kept to a minimum. My service rep, Mr. Skip MooSang is the best! More

by Chrisgilbert665
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Apr 22, 2022 -

Williamson Buick GMC responded

Your kind words and fantastic review are greatly appreciated! Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Juan Santos Service Director juans@wagmiami.com

April 19, 2022

My service was exceptional. I was helped right away and my tire was replaced within 1 hour. More

by Lap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Apr 21, 2022 -

Williamson Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Juan Santos Service Director juans@wagmiami.com

April 19, 2022

Quick response suggestions for service, very professional expert tech came to our home. He accurately diagnosed the problem and fixed it. Great experience. Thank you. Constance Torres More

by Constance torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny of Roadside Assist.
Apr 21, 2022 -

Williamson Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Juan Santos Service Director juans@wagmiami.com

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