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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,845 Reviews

1,845 Reviews of Williamson Buick GMC - Service Center

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May 18, 2022

Williamson Cadillac GMC has the best service department in Florida. They always take their time to explain any service before conducting. They keep our family safe. More

by SPLLERANDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Moosang
May 22, 2022 -

Williamson Buick GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Williamson Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Juan Santos Service Director juans@wagmiami.com

May 16, 2022

Excellent customer service. Repairs were done fast. The entire team should be commended. Great job! More

by pvaz9302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Williamson Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Juan Santos Service Director juans@wagmiami.com

May 16, 2022

I visited my local Buick dealer for routine maintenance and was handled with care. Concierge was kind enough to drop me off home. More

by TRACY_33183
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael McKesson
May 18, 2022 -

Williamson Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

May 15, 2022

El servicio exelente no tengo que esperar por que son muy atentos y simpaticos siempre More

by dasheit888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Moosang
May 18, 2022 -

Williamson Buick GMC responded

¡Gracias por dejarnos esta excelente evaluacion! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 14, 2022

Timely and efficient. Very profesional and courteous. My advisor John was great! I tried scheduling to take my 2006 Hummer but they claim it is not in the “system” and s More

by HENRY30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Storm was my sales guy on two vehicles he’s always been great!
May 17, 2022 -

Williamson Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 14, 2022

Very busy all the time but accommodating to customer and I purchased my car at this dealer More

by PMURRAY925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
May 17, 2022 -

Williamson Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 14, 2022

This is rhe worst place ever. went in to get an oil change and check for a leak and left with a fuel pump problem.went in with no problem and came out with my car hesitatin to star More

by Cossiowilly02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Williamson Buick GMC responded

I appreciate learning about your recent service with us. I strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Juan Santos Service Director juans@wagmiami.com

May 16, 2022 -

Cossiowilly02 responded

Hello mr santos.I will like to have a talk with you kn the phone if its possible.

May 13, 2022

Excellent customer service excellent excellent, management excellent excellent! Excellent customer service excellent excellent, management excellent excellent! More

by RAULACERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Williamson Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 13, 2022

No one communicated with me what was wrong with my vehicle. When I called my service advisor to ask for status, he replied with a text that read, my car is with a technician. I got another text a More

by Michi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Skip Moosang
May 16, 2022 -

Williamson Buick GMC responded

Michi, I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Juan Santos Service Director juans@wagmiami.com

May 13, 2022

Friendly and professional as I am using a walker and they made my experience very pleasant by bringing me my car More

by Abetymf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Carlos Gomara
May 16, 2022 -

Williamson Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Juan Santos Service Director juans@wagmiami.com

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