Williamson Buick GMC - Service Center

Williamson Cadillac has the best customer service. They have uber service and also give me a loaner once they notice the piece was back order They have uber service and also give me a loaner once they notice the piece was back order More

All employees are courteous and knowledgeable. The place is very clean. The women ‘s restroom should have higher toilet seats for the handicapped. Very difficult to get up/stand if having knee pro The place is very clean. The women ‘s restroom should have higher toilet seats for the handicapped. Very difficult to get up/stand if having knee problems More

Hi better friend of Williamson Cadillac from the 90s and I will always be a friend of Williamson Cadillac outstanding dealership ALFREDO my sales rep is a wonderful person. Tony is my service manager and he I will always be a friend of Williamson Cadillac outstanding dealership ALFREDO my sales rep is a wonderful person. Tony is my service manager and he’s incredible. Thank you Cadillac thank you Williamson Cadillac . More

Wasn’t very satisfied with the revisit I had when service was due on my truck was due on my truck More

The dealership is always a clean, neat and a pleasant environment The small sandwiches are a treat along with the tasty pastries and the coffee machine provides delicious various coffee making the wait environment The small sandwiches are a treat along with the tasty pastries and the coffee machine provides delicious various coffee making the waiting time enjoyable while watching the tv. My service advisor checks in with me periodically letting me know the status. 👍 More

I was not pleased with the overall mechanical repairs on my car.I had to take my car to the dealership on numerous occasions to have the repairs done correctly.It was careless and unprofessional job perform my car.I had to take my car to the dealership on numerous occasions to have the repairs done correctly.It was careless and unprofessional job performance.It was frustrating because I had to schedule my work because of incompetent individuals who do not have any consideration for customers.I believe that one of the major repairs done was because they don’t actually take the time to check the fluids on your car when you have an oil change done.That’s just my strong opinion.I like to be in and out and my waiting time to be short but sometimes I’ve often wondered.I’m thankful that I have the extended warranty because I would not have been able to afford the major repairs needed to my car.This is surely a black eye to Williamson Cadillac as I personally will be looking elsewhere for my car services More

My rep, Stephanie, was fantastic. She walked to the vehicle with me and asked me to show her the issues the car was experiencing. She made sure to understand my concern to properly no She walked to the vehicle with me and asked me to show her the issues the car was experiencing. She made sure to understand my concern to properly notate them before I left. Top class service. More

The service was fast and excellent The people are all was friendly and knowledgeable thank you was friendly and knowledgeable thank you More

Tony is an awesome advisor. He takes care of all my vehicles that I bring in for services He is a very knowledgeable person when it comes to issues I have with my vehicles He takes care of all my vehicles that I bring in for services He is a very knowledgeable person when it comes to issues I have with my vehicles More

Horrible service department, kept my truck for 6 weeks, then went to pick it up and nothing was fixed the check engine light was still on, to top it off they cracked my windshield. Then they kept it for an then went to pick it up and nothing was fixed the check engine light was still on, to top it off they cracked my windshield. Then they kept it for another week and a half, then I picked it up again and they lost my wheel lock and said they use a master set….. then when I got home the check engine light turned on again. So what was really done to my truck…. NOTHING just a waste of my time going back and forth to the dealer and not having my truck when I needed it for work. Terrible service department and none of the “Advisors” seem like they even want to be there to work and help the customer. I’m not content having to take it back…. More