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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,843 Reviews
Call Service Center (305) 670-7100

1,843 Reviews of Williamson Buick GMC - Service Center

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June 27, 2022

When I made appointment, I advised the service consultant that I was going in for a recall, oil change and needed to replace a part. After waiting for 2 and a half hours, I was told that the recall piece (a More

by sylpg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik Fernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2022 -

Williamson Buick GMC responded

sylpg, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Juan Santos Service Director juans@wagmiami.com

June 24, 2022

Eric very helpful, dealer work great everything was done in a orderly manner, Hope they add more parking More

by tonydiaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2022 -

Williamson Buick GMC responded

Thank you for your wonderful feedback, Tony! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 24, 2022

The service requested was completed and I was informed the brakes needed replacement. They were all four completed. Drives great now. More

by CHARLESCWARD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
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Jun 25, 2022 -

Williamson Buick GMC responded

Your compliments and kind words mean so much to us and our team, Charles! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming to see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Juan Santos Service Director juans@wagmiami.com

June 23, 2022

Thank you to Skip for always making sure I’m accommodated and that my vehicle is taken care of! More

by stefannypena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Report | Print
Jun 24, 2022 -

Williamson Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Juan Santos Service Director juans@wagmiami.com

June 20, 2022

Excellent costumer service ,nice persons,excellent dealer my best recommendations ,for my the best gmc in miami More

by Reynier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara, Skip Moosang
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Jun 22, 2022 -

Williamson Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 17, 2022

Alfonso Robleto is the best service representative I ever had. Never fail to make me feel in better hands. Always reliable and on point. More

by PUZOO0911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
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Jun 21, 2022 -

Williamson Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Juan Santos Service Director juans@wagmiami.com

June 16, 2022

You have an amazing service guy Alfonso Robleto, he’s a true professional & people person! More

by Ediiamatos
Customer Service
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Report | Print
Jun 17, 2022 -

Williamson Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Juan Santos Service Director juans@wagmiami.com

June 15, 2022

My advisor is a excelent professional, dedicated and servicial. Attention and service are excellent. Satisfaccion garanteed More

by carlosoruna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Report | Print
Jun 17, 2022 -

Williamson Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

June 15, 2022

Your road service is better than Mercedes Benz! Super fast The technician is very knowledgeable and very cordial More

by WILLY2
Recommend Dealer
Yes
Employees Worked With
Pete Betancourt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Your sales manager is very disrespectful
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Jun 17, 2022 -

Williamson Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Juan Santos Service Director juans@wagmiami.com

June 15, 2022

Great service and professionalism, from the greeter to your service advisor, technician, cashier, etc. Highly recommended. More

by A.M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2022 -

Williamson Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Juan Santos Service Director juans@wagmiami.com

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