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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,843 Reviews

1,843 Reviews of Williamson Buick GMC - Service Center

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July 26, 2022

I brought my vehicle in for a required service. Since picking it up I have noticed a significant decrease in MPG. I called to inquire about the situation more than once and have not received a r More

by JFROD
Customer Service
Recommend Dealer
No
Employees Worked With
Erik Fernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Williamson Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Juan Santos Service Director juans@wagmiami.com

July 23, 2022

Roadside Assistance team was great to deal with. They came to my home the same day to replace my dead battery! More

by agarcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason (Roadside Assistance)
Jul 26, 2022 -

Williamson Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

July 23, 2022

I have been a client of Williamson dealership for over 30 years. It’s a pleasure to purchase all of my vehicles there. It started with my parents and now my children also. Soon the grandchildren will be driv More

by MEDVM33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
Jul 26, 2022 -

Williamson Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

July 23, 2022

Everybody is very nice and polite. Tony Martinez is outstanding, knowledgeable, and professional. He makes sure all questions are answered and thrives to give an excellent service. Gre More

by drmarisolgarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Martinez
Jul 26, 2022 -

Williamson Buick GMC responded

Thanks for the great feedback! We're very happy that Tony was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Juan Santos Service Director juans@wagmiami.com

July 22, 2022

I have already completed a survey that was glowing for your service and thank you so much maybe look it up and Repeated because you were exceptional and I am appreciative particularly Yorny Fundora and wh More

by PEPIGRANAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yorny Fundora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara
Jul 26, 2022 -

Williamson Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Williamson Buick GMC's Service Department. Sincerely, Juan Santos Service Director juans@wagmiami.com

July 21, 2022

Never had a bad experience. Been a customer thru many cars. I must admit the price is getting out of hand More

by AOLKES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Williamson Buick GMC responded

Thank you for this review! I really appreciate your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 20, 2022

The best experience in atention and profesionalismo in the start the order to finish very nice More

by Luis Salas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar , Carlos Gomara
Jul 22, 2022 -

Williamson Buick GMC responded

Thank you for your wonderful feedback! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 20, 2022

Great fantastic four stars I tell everyone I know about the services and the people that work there! More

by A.MAZAIRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Pardo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Williamson Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

July 18, 2022

Manny From Roadside was great as always. Wonderful person and was quick to get to me to change battery. More

by EJCASTELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
Jul 20, 2022 -

Williamson Buick GMC responded

We cannot thank you enough for this glowing review of Manny and our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Juan Santos Service Director juans@wagmiami.com

July 16, 2022

Great, fast, friendly and professional service. Will definitely come back to this dealership for all my service. More

by jenniferheller7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Williamson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Juan Santos Service Director juans@wagmiami.com

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