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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,845 Reviews

1,845 Reviews of Williamson Buick GMC - Service Center

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September 09, 2022

Dealer was punctual followed up on my service parts that needed to be ordered were ordered and I was called and notified when they were available very seamless and easy to get car serviced More

by Joe10951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Joe10951 responded

Great job

September 06, 2022

Very professional and took care of my problem in a timely manner. Will go back More

by JPINERO5785
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mckesson
Sep 08, 2022 -

Williamson Buick GMC responded

Thank you for leaving us this great review! Sincerely, Juan Santos Service Director juans@wagmiami.com

September 04, 2022

Best service , good quality , friendly peoples and always get back to you when you call More

by Hansell 23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yair garrido
Sep 07, 2022 -

Williamson Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

September 04, 2022

New SUV purchased, taken in for damages on tailgate roof, peeling paint on both rear doors interior bottom and non functioning navigation. Received poor service, vehicle returned un repaired 5 days later. Se More

by JULUN971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Beny Ledesma
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Garcia
Sep 12, 2022 -

Williamson Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

September 03, 2022

Very courteous and professional facility, Got my car back perfect. fix right the first time Just like I expect. Thank you Mr. TONY MARTINEZ and Rolando Pardo More

by GIORIZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TONY MARTINEZ
Sep 06, 2022 -

Williamson Buick GMC responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Juan Santos Service Director juans@wagmiami.com

September 02, 2022

Carlos provided excellent service. The amount of time everything took exceeded expectations. I am looking forward to servicing my vehicle here again. I also enjoyed some coffee while I More

by jeannineartiga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Sep 06, 2022 -

Williamson Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Juan Santos Service Director juans@wagmiami.com

September 01, 2022

Very honest friendly and professional customer service thank you for the service I will definitely go back again More

by santaluis2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Sep 02, 2022 -

Williamson Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

September 01, 2022

Ever since I’ve been dealing with Williamson Cadillac I’ve been treated with respect I love the dealership it’s a well organized dealership service is outstanding the best I’ve ever experienced zero More

by hjamison
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Sep 02, 2022 -

Williamson Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 01, 2022

Compré un carro y en menos de un año se daño dos veces mi crédito está en riesgo por culpa de ustedes aun tienen mi carro espero que esta ves lo hagan bien compré un carro supuestamente con pocas millas y en More

by HANSELMARTINEZ45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos Gomara
Sep 02, 2022 -

Williamson Buick GMC responded

Esta no es la experiencia que queremos generar. Por favor communiquese con nosotros para solucionarla juntos. Sincerely, Juan Santos Service Director juans@wagmiami.com

Sep 02, 2022 -

HANSELMARTINEZ45 responded

Ustedes están tan interesados que soy yo que tengo que llamarlo 🤦‍♂️

September 01, 2022

Vehicle was put in the shop to repair blemish on passenger rear door and the repair was made to the driver's side. Vehicle put in shop for brake squeal and noise is still present More

by ISAACWG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Sep 02, 2022 -

Williamson Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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