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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,702 Reviews

1,702 Reviews of Williamson Buick GMC - Service Center

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June 13, 2022

This is by far the best dealership in Miami, FL. I had my car serviced and they even washed my car while being serviced. Keep up the good work. More

by ladylette973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Williamson Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Juan Santos Service Director juans@wagmiami.com

June 10, 2022

My Service Advisor, Erik F went over and beyond. Kept me informed during the entire time my Yukon was in their shop. The mechanics working on my vehicle took the time to show me what was wrong with More

by Michael.carrino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Williamson Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Juan Santos Service Director juans@wagmiami.com

June 10, 2022

John Varela is always very professional and helpful. I always have a good experience at Williamson, More

by MULLANEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Williamson Buick GMC responded

We loved reading this review! Happy customers are our aim, and it appears John really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 09, 2022

Very professional and efficient . Richard was my service advisor , highly recommend the service department in every way More

by Ameliagaetan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Williamson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Juan Santos Service Director juans@wagmiami.com

June 08, 2022

Tony Martinez is the best always handles my repairs in an excellent manner and extremely professional More

by CLOPEZCALLEJA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
Jun 09, 2022 -

Williamson Buick GMC responded

What an enjoyable review to read. It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or message us should you have any questions. Sincerely, Juan Santos Service Director juans@wagmiami.com

Jun 09, 2022 -

CLOPEZCALLEJA responded

Please share with them how much I appreciated their service. Carmen Pena

June 08, 2022

This is the BEST dealer👍 The service is outstanding. . But the only thing I was disappointed was that I had never paid for maintenance for oil change and tire rotation for my lease and this time I had t More

by NMACHADO1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Williamson Buick GMC responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, Juan Santos Service Director juans@wagmiami.com

June 08, 2022

Excellent Service provided by my Service Advisor Skip and mechanics who worked on the vehicle. More

by gdavidhicks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Jun 09, 2022 -

Williamson Buick GMC responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Juan Santos Service Director juans@wagmiami.com

June 08, 2022

Excellent customer service by Carlos, and the delicious food served by a very nice lady! More

by ananicolejoel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Jun 09, 2022 -

Williamson Buick GMC responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, Juan Santos Service Director juans@wagmiami.com

June 08, 2022

Very fast Excelente servicio. Muchas gracias. Regresare porque vale la pena. Mucha atención al cliente More

by mariajortega2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Williamson Buick GMC responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Juan Santos Service Director juans@wagmiami.com

June 08, 2022

Always provides top notch service at an incredible price. Mike McKesson is the best service advisor I’ve ever dealt with. More

by JOHNJCERVERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike McKesson , Skip Moosang
Jun 09, 2022 -

Williamson Buick GMC responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, Juan Santos Service Director juans@wagmiami.com

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